SaaS Business Operations/Unit
Location:
Fully remote within the UK. Candidates must have the right to work in the UK
Contract:
Permanent, full-time (37.5 hours per week)
Governed by applicable local labour law.
Reports to:
Head of Saas Business Unit
Scope:
SaaS Business
About ITS
Info Technology Supply Ltd is a well-established software company with a 38+ year track record, offering cloud-based SaaS, on-premise software and professional services. We are in the midst of an exciting transformation: launching our own proprietary SaaS products, building our digital marketing capabilities, and growing recurring revenue across our target markets.
The Opportunity
We are looking for an experienced Marketing Manager to take on ownership of the marketing and lead generation strategy for a growing portfolio of B2B software products. This is a highly commercial role where you will have a direct impact on pipeline growth, lead quality, and revenue generation.
As the Marketing Manager within the business unit, you will work closely with the Head of Business Unit, Sales Team, and Product Managers to develop and execute campaigns that drive measurable results. You will be responsible for managing agency partners, optimising performance across paid social and digital channels, and ensuring marketing activity delivers a strong return on investment.
This role offers the opportunity to shape strategy and influence business growth. You'll have the autonomy to test new ideas, improve existing processes, and play a key role in the continued success and expansion of our software products.
Working in a fully remote environment, you'll join a collaborative team where your expertise, creativity, and commercial mindset will be valued and rewarded.
Key Responsibilities
Marketing Strategy & Lead Generation
1. Develop and execute lead generation strategies across a portfolio of B2B software products
2. Plan, launch, and optimise multi-channel marketing campaigns to drive qualified leads and pipeline growth
3. Identify new opportunities to increase brand awareness, lead volume, and conversion rates
4. Work closely with sales teams to ensure marketing activity aligns with commercial objectives and target markets
Paid Media & Digital Marketing
1. Manage and optimise paid social campaigns across platforms such as LinkedIn and Meta
2. Oversee agency-delivered Google Ads campaigns, including keyword strategy, targeting, and conversion tracking
3. Monitor campaign performance and implement improvements to maximise return on investment
4. Test new channels, audiences, and campaign approaches to improve marketing effectiveness
Agency & Supplier Management
1. Brief, manage, and support external marketing agencies to ensure high-quality campaign delivery
2. Set clear objectives and performance expectations for agency partners
3. Review agency outputs, challenge recommendations where appropriate, and drive continuous improvement
4. Ensure marketing activity remains aligned with business goals and budget requirements
Lead Nurturing & Marketing Automation
1. Support the delivery of cold email campaigns targeting prospective customers and key decision-makers
2. Create and manage automated email workflows to nurture leads through the sales funnel
3. Maintain and improve lead nurturing processes to increase engagement and conversion rates
4. Collaborate with sales teams to ensure effective handover and follow-up of marketing-generated leads
Performance Analysis & Reporting
1. Track, analyse, and report on key marketing metrics, including lead generation, conversion rates, pipeline contribution, and ROI
2. Use data and insights to optimise campaigns and improve overall marketing performance
3. Manage marketing budgets effectively, ensuring spend is aligned with business objectives
4. Provide regular performance updates and recommendations to key stakeholders
Stakeholder Collaboration
1. Partner with Product Managers to develop marketing plans that support product growth and market positioning
2. Work closely with Sales teams to gather feedback on lead quality and campaign effectiveness
3. Act as the primary marketing contact within the business unit, providing expertise and recommendations
4. Support wider business initiatives and contribute to the continued growth of the software portfolio
Required Qualifications
Experience & Background
1. 3+ years of experience in B2B marketing, demand generation, or digital marketing.
2. A proven track record in B2B performance marketing and lead generation.
3. Strong, hands-on experience with paid social campaigns (LinkedIn, Meta) or managing agencies that deliver them.
4. Experience carrying a quota and managing budgets of more than £15k a month, with a positive return on investment that you can evidence.
5. Experience managing agencies and getting the best work from them.
6. Experience tracking campaign performance and optimising ROI.
7. Ability to work closely with sales teams to drive qualified pipeline growth.
8. Strong organisational, communication, and stakeholder management skills.
9. Self-motivated and comfortable working independently in a remote environment.
10. Desirable: Experience with Google Ads, email marketing, SEO, or B2B software/SaaS products.
Skills & Competencies
1. Strong understanding of B2B lead generation and demand generation techniques.
2. Strong analytical skills with the ability to interpret data and drive performance improvements.
3. Self-motivated, proactive, and comfortable working independently.
4. Desirable: Knowledge of Google Ads, email automation, SEO, and marketing analytics tools.
5. Experience tracking campaign performance and optimising ROI.
6. Ability to work independently and take ownership of outcomes.
7. Marketing analytics and performance reporting
Personal Attributes
1. A commercially minded marketer who understands the importance of generating quality leads and delivering measurable business results.
2. Proactive and self-driven, taking ownership of marketing initiatives and identifying opportunities to improve performance.
3. Analytical and naturally curious, using data and insights to make informed decisions and continuously optimise marketing activity.
4. Comfortable working independently in a fully remote environment while remaining engaged, responsive, and connected with the wider team.
5. Positive and enthusiastic, with a passion for learning, professional development, and staying up to date with digital marketing trends and best practices.
What We Offer
1. A stable, international working environment with a genuine family culture across our European team
2. Exposure to a diverse range of vendor products, partner profiles, and European markets within your cluster
3. Structured onboarding and ongoing training in ITS systems, vendor product knowledge, and commercial processes
4. Annual leave in line with local statutory entitlements, increasing with tenure
5. Pension benefits provided in accordance with local requirements, following successful probation
6. Life assurance benefit, subject to successful completion of probation and provided in line with local arrangements
7. Fully remote working
Company Description
iTS is an independently run company established in 1988, headquartered in Harrow, London, United Kingdom. We have operations throughout Europe and North America with customers across five continents. Please visit and for more details on our company and product portfolio. iTS is both ISO 9001:2015 and ISO/IEC 27001-2022 accredited.
Company Values
1. Customer Focused: We strive to ensure that our customers' needs are met and exceeded, building strong, long-term relationships.
2. Flexible & Loyal: We invest time, energy, and resources in nurturing our relationships, aiming for long-term success.
3. International Team with a Family Spirit: Our company culture values collaboration, appreciation, and personal development, providing a rewarding environment where everyone can thrive.
iTS is not:
Arrogant: Arrogance makes people believe they always know best. It stops the constant learning that success requires. We see arrogance as the beginning of the end of any organisation.
Join a collaborative, fast-paced team where your contribution is valued and makes a real difference. As we grow our portfolio of SaaS products and build our digital marketing capabilities, this role will support the planning and delivery of marketing strategies that drive awareness, generate demand and grow recurring revenue. Working closely with our internal teams, you’ll help coordinate campaigns and marketing activities, keep projects running smoothly and ensure our marketing is delivered efficiently and professionally across the business.
To Apply
Please submit your CV along with a cover letter addressing:
1. Your relevant B2B marketing and lead generation experience.
2. A recent marketing campaign you have delivered, including budget, outcomes, and ROI.
3. Your experience with paid social advertising and agency management.
4. Why you believe you would be a strong fit for this role.
SaaS Business Operations/Unit Location: Fully remote within the UK. Candidates must have the right to work in the UK Contract: Permanent, full-time (37.5 hours per week) Governed b...
