Senior Manager MLC - South East
Compensation
$95k - $140k / yr
💡 Compensation Note
Estimated market benchmark or extracted range. Exact salary, benefits, and bonuses are confirmed directly with the employer upon applying.
Job & Contract
Full-Time • Permanent
Work Policy
100% Remote Role
Direct Employer
Verified ATS Link
Job Overview & Responsibilities
Senior Loss Adjuster - High Net Worth & Major Loss
Location: Field-based
Salary: Competitive + Benefits
Handle Exceptional Claims. Deliver Outstanding Outcomes.
Salary: Competitive + Benefits
Handle Exceptional Claims. Deliver Outstanding Outcomes.
Are you an experienced Property Loss Adjuster looking to take on some of the most complex and high-value claims in the market?
We're looking for a talented and customer-focused Senior Loss Adjuster to join our specialist team, managing a diverse portfolio of High Net Worth, Major Loss and complex property claims, including subsidence and escape of oil incidents. This is a fantastic opportunity to work with prestigious clients, high-value properties and challenging losses that will test and develop your technical expertise.
You'll play a pivotal role in guiding policyholders through difficult circumstances, delivering exceptional service while providing expert technical advice to clients, brokers and insurers.
As a Senior Loss Adjuster, you'll take ownership of claims from instruction through to settlement, ensuring every case is managed proactively, accurately and professionally.
Key responsibilities include:
- Managing a portfolio of High Net Worth, Major Loss and complex property claims.
- Delivering market-leading customer service aligned to demanding client expectations.
- Conducting investigations, site visits and assessments to determine cause, extent and value of losses.
- Producing high-quality reports and technical recommendations for insurers and clients.
- Maintaining regular communication with policyholders, brokers, insurers and other stakeholders throughout the claims journey.
- Ensuring all claims are progressed efficiently and in line with service level agreements and performance targets.
- Building strong relationships with clients and brokers to support long-term partnerships and business growth.
- Working collaboratively with colleagues and specialist suppliers to achieve the best possible outcomes.
- Identifying opportunities to utilise wider Davies Group services for the benefit of customers and clients.
- Participating in a one week in three out-of-hours on-call rota for a key client account.
We're keen to hear from individuals who combine strong technical adjusting expertise with exceptional relationship management skills.
You'll ideally have:
- Proven experience handling property claims within a loss adjusting environment.
- Strong knowledge of High Net Worth and domestic property claims.
- Previous exposure to major loss claims, or a desire to develop within this area.
- Progress towards, or completion of, ACILA, FCILA or an equivalent professional qualification.
- Excellent written and verbal communication skills.
- The ability to manage multiple priorities in a fast-paced, changing environment.
- Outstanding customer handling and stakeholder management skills.
- A proactive, resilient and solutions-focused approach.
- Strong attention to detail and commitment to technical accuracy.
- A full UK driving licence.
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Direct Employer ATS Application
Ready to join davies?
Apply directly on the official company career portal with verified fast-track review.
Frequently Asked Questions
Essential verified facts about this Senior Manager MLC - South East opportunity.
Is this role 100% remote? ▾
Yes, this vacancy has been verified for remote and flexible working arrangements. Candidates can work from home or anywhere in supported timezones.
What is the expected compensation? ▾
The compensation for this role is estimated at $95k - $140k / yr. Exact salary, equity packages, and bonuses are confirmed directly with davies during interview stages.
How do I submit my application securely? ▾
Click on the "Apply for this Role" button above. You will be routed directly to the official davies career portal with zero third-party recruiter interception.
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Senior Manager MLC - South East