About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
We are looking for a Financial Partnerships Manager to join our team to shape and build Ramp's international and cross border payment strategy.
You will help Ramp expand and deepen our partnerships with banks, fintechs, & card networks to grow our global capabilities across all of our financial products including cards, payments, and treasury.
You will play a critical role in i) expanding our customer base globally and ii) expanding our product set to existing customers by bringing them local financial services in new markets.
We're looking for someone with international and/or cross-border payments experience who enjoys working at a fast pace, is excellent at building relationships, is detail-oriented when managing complex projects, and is skilled at getting cross-functional teams to work toward a unified and measurable goal.
This role will involve close partnership with our cross-functional partners across product, engineering, legal, risk, compliance, marketing, and finance teams, as we work closely with strategic financial partners to move money globally.
What You'll Do
Own the entire deal process, from vetting the right partners, negotiating commercial terms, getting internal buy-in, navigating compliance/regulatory approvals, and GTM support after launching the partnership
Help Ramp navigate compliance and regulatory frameworks as we add new payment rails and enter new markets in conjunction with internal/external legal support, bank partners, regulators
Ensure the success of your partnerships by defining KPIs and growth targets with the product team by which we will measure success
Collaborate with our partners to identify and develop new product offerings to drive industry leadership and unlock new business opportunities
Negotiate amendments and renewals to contracts as the partnerships grow and evolve with changing business priorities on both Ramp and the partners' side
What You Need
Minimum 7+ years of experience in Business Development, Partnerships, Consulting, Investing, Banking or Product Management
Experience in payments, treasury, or banking with a focus on international or cross-border payments
Clear communication, structured thinking, organization, and good product sense
Drive to execute with speed
Strong collaborator who can build relationships across the company internally and with partners
Strong negotiation skills, with an emphasis on driving partner value
Be willing to travel internationally, as needed
Nice-to-Haves
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Customer Activation Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp’s products for newly closed customers. You will have the opportunity to help build, lead, and refine Ramp’s Implementation organization and define the customer strategy that fuels our growth. This role combines strategy, operational leadership, and management of onboarding projects to ensure that new customers realize value from Ramp’s platform quickly and effectively.
What You'll Do
Ensure fast, thorough, and complete onboarding of new Ramp customers by partnering with Commercial Account Managers to educate new customers on Ramp’s functionality and best practices
Work with new customers to deeply understand their current workflow, pain points, and obstacles to full rollout
Drive revenue for Ramp by ensuring there are no unnecessary delays in the implementation process and continuing to sell the customer on why implementing Ramp is a high-value initiative
Become an expert in the full range of integration and configuration options for Ramp’s suite of products
Partner closely with the product team to ensure customer feedback is reviewed and prioritized
Balance and own multiple priorities and tasks supporting implementation, follow-up, and proactive outreach
Participate in hiring decisions, including interviewing, selection, and onboarding of new team members.
Develop and maintain policies, procedures, and best practices for implementation processes and customer onboarding workflows.
What You Need
Minimum 3 years of experience in customer success, account management, or product operations in a B2B organization
Exceptional project management and time management skills
Excellent verbal and written communication skills
Desire to learn the product inside out and understand why Ramp was built the way it was, and know how to communicate this effectively
Proven track record of exceeding quota and/or outperforming key target metrics
Ability to anticipate customers’ needs and position product solutions accordingly
High adaptability and ability to thrive in a fast-paced environment
Nice to Haves
Bachelor’s degree from an accredited university
Experience with Accounting Software (e.g., Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
Experience with financial services sales
Experience at a high-growth startup
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Customer Activation Managers on the Partnerships team own the activation and early growth of Ramp’s partner-referred customers. As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and expansion.
What You'll Do
Partner Relationship Management
Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital
Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
Drive Partner Enablement and Customer Activation
Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products
Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale
What You Need
Minimum 5 years of experience in Partner Success
Fluency with partner ecosystem operations
Exceptional project management and time management
Excellent verbal and written communication
Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
Desire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectively
Proven track record of exceeding quota and/or outperforming key target metrics
Ability to anticipate customer needs and position product solutions accordingly
High adaptability and ability to thrive in a fast-paced environment
Nice to Haves
Experience with accounting partners, Private Equity, and/ or Venture Capital
Experience contributing to the development and growth of new teams
Familiarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft Dynamics
Experience with financial services sales
Experience at a high-growth startup
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
We’re on a quest for our next social media expert. Not a guru, not a ninja, but a seasoned professional who can produce product launches, write clever skits, sling SaaS memes, and craft thoughtful messaging. If you consider yourself Terminally Online™ with a habit for trend spotting and making heads tilt on the legal team, you're our type. We’re not after a hands-off strategist. We’re after a hands-on operator with a track record for thinking strategically and acting creatively.
Ramp sits at the intersection of finance and tech. Our goal is to bring it into the mainstream. We need someone who's curious about these worlds and can expand our brand beyond them. It’s not enough to “go viral.” We’re here to become a staple in every company on the planet. You'll be a key builder in making that happen. This role will report to our Social Media Lead under the Head of Communications.
What You'll Do
Company Brand
Co-own all social channels - LinkedIn, X, Instagram, YouTube, and Facebook with content, community management, and calendar planning.
Produce written and lightly-designed visuals for social media, partnering with a team of designers for higher-lift assets.
Partner with internal teams on content focused on customers, in-house talent, key influencers, events, and in-office culture.
Create strategies for leveraging microinfluencers, investors, and other brands to amplify our content
Executive Profiles
Together with the rest of the Communications team, support senior executives with their personal social platforms.
Identify and surface reactive opportunities that align with the executive’s priorities and profiles.
Strategy and Operations
Help craft Ramp’s social media strategy and how it fits into other team efforts including marketing (paid campaigns and activations), content (blogs, podcasts, videos) and beyond.
Establish and track against social metrics to gather insights, iterate, and report to back the broader team. Create launch plans for product releases, media moments, and marketing campaigns that activate the Ramp team.
Community Monitoring Work in collaboration with internal teams to flag and route issues as they arise on social media.
What You Need
7+ years experience in social media, ideally with some of this for a B2B brand.
Experience using social media tools (e.g., Sprout Social, Sprinklr) and content production tools (e.g., Figma, Adobe Premiere).
Understanding of social media success metrics; ability to present and analyze these metrics to the broader organization.
That dog in you
Nice to Haves
Experience in video production, editing, or graphic design.
Global social media management experience.
Experience with influencer partnership management.
Fourth thing.
Jk on the fourth thing.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Customer Success Managers at Ramp drive value for customers and revenue for the business by ensuring fast, effective onboarding and activation of newly closed customers. As a Senior Scaled CSM, you’ll play a critical role in delivering high-quality outcomes at scale while helping shape the processes, playbooks, and customer strategy that fuel Ramp’s growth.
You’ll own a high-volume portfolio of micro-SMB and micro-MM customers, balancing efficiency and personalization through strong judgment, structured execution, and thoughtful use of scalable motions. This role is ideal for someone who thrives in fast-paced environments, operates with high ownership, and consistently drives customer outcomes.
What You’ll Do
Own the end-to-end onboarding and activation of a large portfolio of micro-SMB and micro-MM customers, driving customers to full Ramp adoption within 60 days through efficient, scalable motions.
Lead onboarding with strong executive presence, setting clear agendas, controlling call flow, and driving as much progress as possible in minimal touchpoints.
Ensure fast, thorough, and complete implementation by educating customers on Ramp functionality, best practices, and the “why” behind key workflows.
Confidently navigate and position Ramp’s full product suite, including Cards, Bill Pay, Travel, Treasury, and Accounting integrations, tailoring recommendations to customer workflows and business goals.
Deeply understand customer workflows, pain points, and blockers, and problem-solve alongside Product, Engineering, and Support when needed.
Drive revenue by minimizing implementation delays and reinforcing the value of Ramp as a core financial operating system.
Use customer data, usage signals, and patterns to prioritize outreach, identify risk, and intervene proactively.
Balance implementation work, follow-ups, proactive outreach, and group onboarding while maintaining a high bar for quality.
Partner closely with Product to surface customer feedback, identify trends, and influence roadmap priorities.
Identify opportunities to automate, standardize, and improve onboarding processes, contributing to playbooks, enablement materials, and scalable best practices.
Act as a multiplier for the team by sharing insights, patterns, and coaching peers through examples and collaboration.
Help maintain an industry-leading customer experience while operating at high volume and pace.
What You’ll Need
5+ years of experience in Customer Success, Account Management, Sales, or a related customer-facing role in B2B SaaS.
Proven success managing a high-volume book of business while consistently driving customer outcomes.
Strong executive presence with the ability to lead confident, structured customer conversations and handle objections effectively.
Experience balancing scale and personalization through group onboarding, automation, and targeted 1:1 engagement.
Comfort working cross-functionally with Product and Engineering to share feedback, troubleshoot issues, and ideate solutions.
Data-informed mindset with experience using metrics and signals to guide decisions and assess risk.
Proven track record of meeting or exceeding key performance metrics in fast-paced environments.
High adaptability and comfort navigating ambiguity in a scaling organization.
Strong curiosity about product design and the ability to communicate why Ramp works the way it does.
Nice to Haves
Bachelor’s degree from an accredited university.
Experience with accounting or ERP systems such as NetSuite, QuickBooks, Xero, or Sage.
Background in financial services, fintech, or payments.
Experience at a high-growth startup or in a scaled Customer Success organization.
Prior experience contributing to enablement materials, playbooks, or process improvements.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp's Strategic Enterprise CSMs don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside large organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll be embedded in Ramp's largest, most strategic enterprise accounts, responsible for driving genuine workflow transformation — not just onboarding completion.
What You'll Do
Lead enterprise customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes
Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line
Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just product usage metrics
Run executive-level stakeholder management across multiple layers of a customer org, including C-suite relationships you own independently
Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
Help customers understand and adopt Ramp's agentic finance capabilities — positioning new workflows not as features, but as fundamental changes to how their finance team operates
Partner with Account Executives and Technical Consulting to deliver seamless implementations and expand Ramp's footprint within accounts
Bring customer insight back to Product — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
Must-Haves
Enterprise change management — You've driven workflow adoption inside complex organizations, navigated real resistance from real stakeholders, and have measurable results to show for it. Finance or fintech context is a plus but not required.
AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
Financial impact communication — You can walk a CFO through the business case for a workflow change, connect implementation milestones to P&L outcomes, and run executive updates in financial terms, not product terms. A finance background is not required — fluency is.
Technical acumen — You can hold your own in conversations with Product and Engineering on integrations, APIs, and workflow architecture. You don't need to code, but credibility in technical conversations is what earns you a seat at the table with the full customer stakeholder group.
7+ years in enterprise customer success or implementations — You’ve spent enough time navigating complex organizations and senior stakeholders that it’s second nature. You know how to move an enterprise, not just support one.
Nice-to-Haves
Agentic workflow experience — You've helped customers adopt AI-powered or agentic workflows at scale. You understand what friction looks like in practice and what makes transformation actually stick.
Finance domain depth — Exposure to FP&A, accounting software ecosystems (Netsuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base.
Demonstrated commercial impact — You can point to expansion, retention, or time-to-value outcomes with specific metrics attached — not described in general terms.
Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture
High-growth or startup experience (comfort operating in ambiguity and rapid change)
C-suite relationships built and maintained independently, without relying on a sales counterpart
For candidates located in NYC or SF, the pay range for this role is $198,000- $271,000. For candidates located in all other locations, the pay range for this role is $178,000- $244,000.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp's Accounting Channel is seeing exponential growth, and as an early member of the team, you'll have the opportunity to help scale the go-to-market engine and strategy that fuels a key growth driver for the company. At Ramp, we are looking for candidates with a proven track record of acquiring and building net new relationships with accounting and advisory partners, enabling and onboarding their team members, and achieving consistent quota attainment and overachievement through closing client referrals.
What You'll Do
Source, qualify and conduct deep discovery with net new Accounting partners
Sign partners and create comprehensive GTM plans
Drive revenue for Ramp through generating client referrals from accounting firms
Identify and build relationships with multiple stakeholders within an accounting firm
Educate accounting firms on Ramp's offering and articulate the value props
Hold monthly and quarterly business reviews with key accounting partners
Work cross-functionally across marketing, growth, direct sales, and product & engineering to drive co-marketing opportunities, onboard new clients and inform our product roadmap
Become an expert in Ramp's product, features, and workflows
Build new (and improve existing) workflows and sales motions to contribute to our team's continued success
What You Need
3 years minimum experience in Partner Sales, Business Development, Partnership Management, Full-Cycle Sales or Channel Partnerships
Strong discovery skills, with a knack for identifying pain points and consultative selling
History as a top performer, regularly exceeding targets and quotas
Dedication to tracking and improving performance and efficiency on a daily basis
Strong written and verbal communication skills, with excellent listening skills
Bias for action and strong desire to work in a fast-paced startup environment
Strong cross-functional collaborator who can build relationships across the company
Experience with and affinity for AI tooling that empowers your work
Nice to Haves
Prior experience partnering with accounting firms in a consulting, sales, or partnerships capacity
Background or proficiency in accounting
Experience in a direct sales closing role
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
We’re looking for an experienced Equity Operations to oversee the company’s global equity programs and ensure operational excellence, compliance, and scalability as we continue to grow. This role will sit within the Finance organization and partner closely with Legal, People, and external vendors to manage all aspects of our equity lifecycle from issuance and reporting to governance and employee education.
You’ll serve as the subject-matter expert on all things related to stock administration, with ownership of the processes that support our equity platform, financial reporting, and employee experience.
What You'll Do
Own daily administration of the company’s equity plans, including stock option grants, RSUs, exercises, repurchases, and cancellations.
Partner with People Operations to support onboarding, offboarding, and employee communications related to equity.
Maintain accuracy and integrity of data in the equity management system (Shareworks).
Assist the accounting team with valuation of awards in Shareworks, as well as other complex equity transactions.
Coordinate with external auditors, tax advisors, and legal counsel on equity-related matters.
Support employee education around equity to enhance understanding and engagement. Respond to incoming requests and coordinate cross-functionally to answer employee questions.
What You Need
8–10 years of progressive experience in equity administration, ideally at least 2 years in a manager-level or lead role.
Deep expertise in equity management platforms (Shareworks preferred) and familiarity with GAAP accounting for equity compensation.
Strong understanding of U.S. tax and securities regulations related to equity compensation (including 409A, taxation on equity).
High attention to detail, analytical rigor, and process orientation.
Strong communication skills and ability to collaborate across Finance, Legal, and People teams.
Nice-to-Haves
Experience in a pre-IPO or hyper-growth tech company environment.
Experience with Shareworks and Workday
Familiarity with global equity programs and expansion outside of the US (ESPP, RSU)
Experience with complex equity transactions such as tender offers, secondary sales, and repurchases.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
We’re hiring a strategic, data‑driven leader to shape the future of scaled customer success at Ramp. This role will design, operationalize, and lead programs that activate, retain, and grow 50% of Ramp’s micro‑SMB customers who don’t receive white‑glove 1:1 support, blending strategy, systems, and people leadership to drive impact at scale.
What You'll Do
Own and evolve Ramp’s self‑service onboarding and activation strategy in partnership with Scaled CS leadership, Product, and Growth.
Use data to diagnose activation bottlenecks, build dashboards, run metric reviews, and drive data‑backed recommendations.
Partner with Product to improve activation features and automation that enhance self‑onboarding.
Lead customer education programs at scale: group onboarding trainings, video content, chatbot optimization, and lifecycle communications.
Continuously improve systems and team efficiency through automation, content, and applied AI initiatives.
Design, launch, and iterate scaled CS programs that improve outcomes across thousands of customers.
Manage, coach, and develop a team of 6–8 Scaled Customer Success Managers, each handling ~300 monthly new customers.
Drive team performance across activation, expansion, and CSAT targets while fostering ownership and excellence.
Hire, train, and enable team members on Ramp’s product, customer journey, and playbooks.
Partner cross‑functionally with CS, Sales, Product, Growth, and Data to align scaled strategy with company goals.
What You Need
4+ years in consulting, CS operations, revenue or business operations, or strategy within high‑growth B2B SaaS
2+ years of people management experience leading high‑performing CS or operations teams
Proven success building or optimizing scalable programs and processes
Strong analytical skills with the ability to turn data into dashboards, operational insights, and measurable outcomes
Skilled at cross‑functional leadership and influencing senior stakeholders across Product, Growth, Data, Sales, and CS
Nice to Haves
Customer‑facing or quota‑carrying experience with a track record of exceeding goals
Experience building education content, webinars, or scaled training programs
What Success Looks Like
In the first 6 months, this leader will have launched and iterated scaled activation programs that measurably increase self‑serve activation and early retention, established a recurring metrics review with dashboards that surface funnel bottlenecks, and lifted team efficiency and CSAT through process, automation, and content improvements while developing a high‑performing team of 6–8 sCSMs.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#CA
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Scaled Customer Success owns the onboarding, activation, and growth of Ramp’s self-service customers. We are placing a big bet on the belief that there is significant untapped potential in our self-service accounts. As an early member of the team, you will have the opportunity to help build and refine Ramp’s Customer Success organization and define the scaled customer implementation motion to drive activation and retention.
What You’ll Do
Become an expert in the full range of integration and configuration options for Ramp’s suite of products, and in turn driving efficient, thorough, and complete onboarding of new Ramp customers at scale
Directly own micro-SMB and SMB accounts 1:1, ensuring they can fully onboard onto Ramp in 60 days and <2 calls
Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach
Partner closely with the Product team to ensure customer feedback and pain points are heard, reviewed, and prioritized when needed
Identify areas of opportunity where we could automate and scale the onboarding process to cover more clients
Help us maintain an industry leading satisfaction rate with our customers
Have the ability to grow, develop and learn in a fast-paced, start-up environment
What You’ll Need
Minimum 3 years of experience in sales, customer success, or product operations experience in a B2B organization
Exceptional project management and time management skills
Excellent verbal and written communication skills
Desire for ownership and growth in the role over time
Proven track record meeting weekly or monthly KPIs
Experience with owning a high volume book of business of 100+ customers at at time
Ability to anticipate customers’ needs and position product solutions accordingly
Nice to Haves
Experience with accounting software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
Experience with financial services sales
Experience at a high-growth startup
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp's Mid-Market Customer Activation Managers don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own a book of ~45 mid-market customers, responsible for driving genuine workflow transformation — not just onboarding completion
What You'll do
Lead mid-market customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes
Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line
Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just product usage metric
Run stakeholder management across multiple layers of a customer org, including finance leadership relationships you own independently
Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
Help customers understand and adopt Ramp's agentic finance capabilities — positioning new workflows not as features, but as fundamental changes to how their finance team operates
Partner with Account Executives and Technical Consulting to deliver seamless implementations and expand Ramp's footprint within accounts
Bring customer insight back to Product — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
What You'll Need
5+ years of customer-facing experience in customer success, consulting, or implementations with a proven, consistent track record of driving customer outcomes and exceeding goals
Demonstrated ability to drive workflow adoption inside organizations, navigate real resistance from real stakeholders, and produce measurable results; finance or fintech context is a plus but not required
AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring
Ability to communicate Ramp's impact in financial terms — walking a controller through the business case for a workflow change, connecting implementation milestones to P&L outcomes, and running executive updates that land with finance leaders
Technical acumen to hold your own in conversations with Product and Engineering on integrations, APIs, and workflow architecture; credibility in technical conversations earns you a seat at the table with the full customer stakeholder group
Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS or FinTech companies
Strong collaboration and influencing skills across Sales, Product, Operations, and other GTM teams
Nice to Haves
Experience helping customers adopt AI-powered or agentic workflows at scale; understanding of what friction looks like in practice and what makes transformation stick
Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows
Demonstrated commercial impact — expansion, retention, or time-to-value outcomes with specific metrics attached
Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture
Management consulting background with structured problem-solving, client management, and the ability to turn ambiguity into a plan
High-growth or startup experience with comfort operating in ambiguity and rapid change
For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For candidates located in all other locations, the pay range for this role is $115,000- $158,300.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp's Enterprise CSMs don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside large organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll be embedded in Ramp's enterprise accounts, responsible for driving genuine workflow transformation — not just onboarding completion.
What You'll Do
Lead enterprise customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes
Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line
Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just product usage metrics
Run executive-level stakeholder management across multiple layers of a customer org, including C-suite relationships you own independently
Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
Help customers understand and adopt Ramp's agentic finance capabilities — positioning new workflows not as features, but as fundamental changes to how their finance team operates
Partner with Account Executives and Technical Consulting to deliver seamless implementations and expand Ramp's footprint within accounts
Bring customer insight back to Product — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
Must-Haves
Enterprise change management — You've driven workflow adoption inside complex organizations, navigated real resistance from real stakeholders, and have measurable results to show for it. Finance or fintech context is a plus but not required.
ERP system fluency — You're comfortable working within and around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar). You understand how these systems structure financial data, where integrations typically break, and how workflow changes ripple through an ERP-centric finance stack. This fluency is what lets you speak credibly to Controllers and finance ops teams about how Ramp fits into their existing systems of record.
AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
Financial impact communication — You can walk a CFO through the business case for a workflow change, connect implementation milestones to P&L outcomes, and run executive updates in financial terms, not product terms. A finance background is not required — fluency is.
Technical acumen — You can hold your own in conversations with Product and Engineering on integrations, APIs, and workflow architecture. You don't need to code, but credibility in technical conversations is what earns you a seat at the table with the full customer stakeholder group.
7+ years in enterprise customer success or implementations — You’ve spent enough time navigating complex organizations and senior stakeholders that it’s second nature. You know how to move an enterprise, not just support one.
Nice-to-Haves
Agentic workflow experience — You've helped customers adopt AI-powered or agentic workflows at scale. You understand what friction looks like in practice and what makes transformation actually stick.
Finance domain depth — Exposure to FP&A, accounting software ecosystems (Netsuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base.
Demonstrated commercial impact — You can point to expansion, retention, or time-to-value outcomes with specific metrics attached — not described in general terms.
Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture
High-growth or startup experience (comfort operating in ambiguity and rapid change)
C-suite relationships built and maintained independently, without relying on a sales counterpart
For candidates located in NYC or SF, the pay range for this role is $163,000 - $262,000. For candidates located in all other locations, the pay range for this role is $147,000- $236,000.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the role
Ramp is building new products that can reshape how finance teams operate. These products begin before the market playbook is obvious: the customer problem is still being sharpened, the product is evolving quickly, and the path from early signal to durable growth must be built.
We are hiring a Product Marketing Manager, New Products to lead that work. You will be embedded with Product and Engineering from the earliest stages, using customer and market insight to help choose the audience, shape the product, define the story, and build the commercialization and adoption motion.
This is not a launch-calendar or asset-production role. You will own the full business read for the product: customer problem, ICP, positioning, product readiness, launch, pipeline, activation, adoption, retention, proof, and the next product or GTM intervention.
What you'll do
Shape product strategy early. Bring customer, market, and competitive evidence into product decisions before the roadmap is fixed. Help the team identify the wedge, target segment, table stakes, differentiators, and highest-leverage problems to solve.
Find product-market clarity. Define the ICP, buyer, user, jobs to be done, workflow, alternatives, and reasons customers will switch or expand.
Own the product narrative. Build the canonical positioning, messaging, claims, proof, and competitive story. Translate technical and operational complexity into a clear customer value proposition without flattening how the product works.
Design the zero-to-one GTM. Determine how the product should enter the market, including audience, channel, pricing and packaging inputs, sales motion, self-serve motion, launch sequence, and adoption plan.
Lead launches end to end. Coordinate Product, Engineering, Sales, Growth, Creative, Communications, Support, and other partners around one launch strategy, readiness bar, and set of measurable outcomes.
Build commercialization, not just awareness. Create the programs, enablement, proof, and feedback loops that turn interest into qualified pipeline, activation, retained usage, expansion, and revenue.
Work deeply with Product and Engineering. Understand the product's architecture, data, constraints, and trust model well enough to influence tradeoffs and explain it credibly to both technical and business audiences.
Create the customer learning system. Develop direct relationships with buyers and users, run structured discovery, capture objections and product gaps, and turn what you learn into product and GTM decisions.
Own the business scorecard. Define leading and lagging indicators, build a clear operating read, diagnose what is moving or stuck, and recommend the next intervention.
Build proof and competitive intelligence. Develop customer evidence, use cases, benchmarks, and a current view of the market that improve both product decisions and GTM execution.
Use AI as an operating advantage. Apply AI to research, synthesis, analysis, content development, and repeatable workflows—and help the team raise its standard for speed and quality.
Create the new-products playbook. Build a repeatable method for taking an emerging product from customer signal to product-market clarity, launch, commercialization, and scaled growth.
What you'll need
6+ years of experience in B2B software product marketing, product management, growth, strategy, or another product-led GTM function, including significant ownership of a product or business outcome.
Demonstrated zero-to-one experience with a new product, category, platform, or business line—from early customer discovery through launch and adoption.
A record of influencing product strategy using customer, market, competitive, and performance evidence.
Strong customer instincts. You can run discovery, identify the real workflow and buying problem, and separate a loud request from a durable market signal.
Technical and operational fluency. You can learn a complex product, work credibly with Product and Engineering, and explain how it works to different audiences.
Exceptional written and verbal communication. You can produce a sharp product narrative, an executive recommendation, a launch plan, and a sales story that survives contact with customers.
Strong data literacy. You can define and interpret activation, adoption, retention, pipeline, conversion, revenue, and product-usage metrics and turn the findings into a decision.
Proven ability to lead senior partners across Product, Engineering, Sales, Growth, Creative, and Marketing without relying on formal authority.
High agency and comfort with ambiguity. You build the first version, test it with customers, make tradeoffs, and improve it quickly.
Fluency with AI tools as part of your everyday research, analysis, writing, and operating workflows.
Nice to have
Experience in fintech, payments, accounts receivable, accounting, developer tools, data infrastructure, AI, or another technical and workflow-heavy category.
Experience taking a product from incubation through product-market fit and scaled commercialization.
Experience with both product-led and sales-led growth motions.
Experience contributing to pricing and packaging decisions.
Experience as an early or founding PMM, product manager, founder, or operator in a fast-moving product area.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
As an Account Manager at Ramp, you will set the bar for operational excellence within our Sales organization by developing and executing strategies to expand accounts effectively. We believe strongly in our value proposition of aligning incentives with our customers and you will bring it to life by cultivating strong relationships with C-Level executives and key decision makers. You will have the opportunity to help build Ramp’s Account Management organization and define the sales strategy that fuels our growth!
What You’ll Do
Build and nurture strong relationships across 150+ existing high-value mid-market customers to better achieve their needs and manage all reporting of health within accounts
Develop deep, multi-threaded relationships with decision makers at your customers
Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts
Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Activation teams
Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle
What You Need
Minimum 4 years of new business sales or account management experience in a B2B organization
Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
Excellent verbal and written communication skills, as well as interpersonal skills
Organizational, project management, and time management skills
Familiarity with basic sales tools and common metrics
High adaptability and understanding of change within the evolution of a startup
Nice to Haves
Bachelor’s degree from an accredited university
Experience with financial services sales
Experience at a high-growth startup
Expertise in using Salesforce, Outreach, or other productivity tools
For candidates located in NYC or SF, the pay range for this role is $175,000 - $240,000. For candidates located in all other locations, the pay range for this role is $154,200 - $215,000.
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 150–200 commercial customers. You’ll play a critical role in deepening customer relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint within each account.growth.
What You’ll Do
Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts
Develop deep, multi-threaded relationships with decision makers at your customers
Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts
Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams
Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle
What You Need
Minimum 3 years of new business sales or account management experience in a B2B organization
Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
Excellent verbal and written communication skills, as well as interpersonal skills
Organizational, project management, and time management skills
Familiarity with basic sales tools and common metrics
High adaptability and understanding of change within the evolution of a startup
Nice to Haves
Bachelor’s degree from an accredited university
Experience with financial services sales
Experience at a high-growth startup
Expertise in using Salesforce, Outreach, or other productivity tools
Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion.
What You'll Do
Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching
Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met
Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays)
Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives
Build dashboards and report on customer and team performance and forecast to senior leadership
Improve team output and efficiency over time by optimizing systems and processes
Build and execute on pipeline with new clients and partners to run the end-to-end sales process
Establish a library of playbook resources for the AE team
Partner with Ops to create and polish existing metrics that evaluate the individual and team’s performance
Represent the AE team cross-functionally with leaders of other departments
What You’ll Need
Minimum 3 years of quota carrying sales experience as an individual contributor
Minimum 2 years of experience building and leading successful, high-performing sales teams
Demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
Passion and excitement for hiring, with a thoughtful approach to team planning and development
Experience working cross-functionally to build successful top of the funnel activities to drive more pipeline; Strong collaboration and influencing skills demonstrated through excellent communication and presentation skills
Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms
Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
Nice to Haves
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
We're looking for a Technical Program Manager who can operate at the intersection of engineering, product, and business — someone deeply technical, trusted instinctively by engineers, and sharp enough to drive clarity and momentum across complex, cross-functional programs. This is a high-agency role with real executive visibility and direct impact on how Ramp's engineering organization scales.
We're looking for someone who is energized by complexity, deeply curious about what AI can unlock for engineering teams, and eager to apply it hands-on in their work. You should be someone who experiments with AI tools regularly, thinks about how they change the way software gets built, and brings that perspective into how you run programs.
What You’ll Do
Lead large-scale technical programs across engineering and adjacent teams—from CI/CD and infrastructure scaling to incident response, and driving other strategic projects across the engineering organization
Own Ramp's engineering incident response program, improving processes, running retrospectives, and keeping the bar high on how the org learns from incidents
Be the connective tissue between platform and product engineering teams, ensuring context flows both ways and nothing falls through the cracks and high-quality execution of projects in an effective manner
Own programs end-to-end: from scoping and kickoff through delivery, observability, and retrospective
Partner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organization
Collaborate with lead engineers, engineering managers and other groups to help communicate business and engineering strategies to the wider organization
Help shape how the TPM function operates at Ramp: set standards, define playbooks, and raise the bar for how technical programs are run
What You Need
5+ years of TPM experience, ideally in a high-growth startup environment
Genuine AI fluency: you are actively building with and thinking about AI tools (Cursor, Claude Code, etc.) and using them in day-to-day work, not just aware of them
Ability to operate as both executor and leader. You're the person who does the work and raises the bar for how it gets done
Proven ability to earn trust quickly and become the person teams want to confide in — this is a relationship-driven role as much as an execution one
BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, or related)
Proven ability to lead small, cross-functional teams toward ambitious goals with urgency and agency.
Nice to Haves
Experience building programs at high-rigor, fast-moving companies
Background as a software engineer or technical founder
Familiarity with how LLM-based systems are built and deployed — enough to have a meaningful technical conversation with the engineers building them
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized...
Remote
Full-Time
Permanent
#NY (HQ)
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
As Linear moves upmarket, the gap between deal close and successful enterprise rollout has become our most important surface area. We're hiring an Implementation Manager to own that gap. You will be the single point of accountability from signed contract through successful go-live, coordinating across CSM, Solutions Engineering, Customer Education, Sales, and the customer's own teams to make every enterprise rollout repeatable, on time, and high quality.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. EST time zone is preferred for this position. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you'll do
Own end-to-end implementation plans for enterprise customers: timeline, milestones, dependencies, risk, and stakeholder accountability
Run the handoff from Sales at deal close in partnership with Customer Success and Solutions Engineering: validate services scope, timeline commitments, complexity signals, and migration readiness
Coordinate workspace architecture, migration, and integration workstreams (SSO/SCIM, Slack, GitHub, Jira sync, custom integrations) across customer IT, Solutions Engineering, and engineering escalations
Build the enablement calendar in partnership with Customer Education, drive persona-based training plans, and run wave-by-wave rollout planning
Own go-live execution and the first 30 days post-launch: adoption tracking, rapid issue triage, and a structured handoff to the CSM
Define and enforce the services engagement model so every enterprise deal has a clear scope, deliverables, and boundaries before kickoff
Build the implementation playbook: turn each rollout into a documented, repeatable framework that scales with the business
What we're looking for
5+ years in implementation management, technical program management, or enterprise onboarding at a B2B SaaS company
Track record managing multi-workstream, multi-stakeholder enterprise rollouts (1,000+ user deployments preferred)
Deep fluency with structured project management: implementation plans, dependencies, owners, risk tracking
Ability to coordinate technical and non-technical teams without owning the technical execution directly
Strong executive communication: comfortable running a steering committee, delivering a VP-level status update, and working with a customer IT admin in the same day
Experience defining and enforcing services scope: scoping engagements, setting expectations on hours and deliverables, and managing scope creep
Bonus: familiarity with enterprise migration patterns, SSO/SCIM provisioning, integration configuration at scale, or experience working alongside Solutions Engineering or Professional Services
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
Competitive salary and equity
Employee-friendly equity terms including early exercise in the US and extended exercise windows
Daily meal and coffee stipend on every workday
Paid co-working space or desk
Health coverage (based on country requirements)
5 weeks paid vacation, plus local statutory holidays
4 months paid parental leave
Paid month off after 4 years & every 2 years thereafter
Regular team events and off-sites
Remote-first with no required commute
Learn how we think and work:
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app email address, and all open roles are listed at linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to [email protected].
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requ...
Remote
Full-Time
Permanent
#North America
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
We’re hiring a Product Marketing Manager to help shape how Linear’s products are brought to market and understood by customers. This role sits at the intersection of Product, Engineering, Design, CX, Sales, and Marketing, and is responsible for turning technically sophisticated product work into clear narratives, strong launches, and high-quality customer-facing experiences. You’ll go deep on the product, define positioning and messaging, and drive execution across the surfaces that matter most—from in-product copy and changelogs to enablement, documentation inputs, email, and launch communications. This is a hands-on role for someone who combines product judgment, excellent writing, and strong cross-functional leadership.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America and the United Kingdom. You can work from anywhere within these regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
Develop positioning, messaging, and core narratives for feature releases, key launches, and strategic product narratives
Partner closely with Product management, Engineering, and Design to refine how products are presented across in-product and external surfaces
Create and coordinate launch deliverables such as changelogs, demos, enablement materials, email, social copy, and go-to-market communications
Equip Sales, CX, and other customer-facing teams with the context and materials they need to communicate new launches effectively
Bring customer insight, product understanding, and market context back into product and launch decisions
What we’re looking for
Exceptional writing and editorial judgment, with the ability to make complex ideas feel clear and compelling
Strong positioning and messaging skills grounded in customer problems, product truth, and differentiation
Great project management skills and ability to track large amounts of detail.
Comfort going deep on product details and building credibility with Product, Engineering, and Design
Strong judgment, ownership, and the ability to operate autonomously while maintaining a high quality bar
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
Competitive salary and equity
Employee-friendly equity terms including early exercise in the US and extended exercise windows
Daily meal and coffee stipend on every workday
Paid co-working space or desk
Health coverage (based on country requirements)
5 weeks paid vacation, plus local statutory holidays
4 months paid parental leave
Paid month off after 4 years & every 2 years thereafter
Regular team events and off-sites
Remote-first with no required commute
Learn how we think and work
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app email address, and all open roles are listed at linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to [email protected].
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requ...
Remote
Full-Time
Permanent
#North America
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you'll do
Develop and maintain strong relationships with key stakeholders at Linear’s largest customers - act as the primary point of contact for customer inquiries, concerns, and feedback
Become a product expert and help customers use Linear to drive business outcomes
Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts
Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product
What we're looking for
5+ years relevant work experience in a technical customer-facing role
SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment
Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively
Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively
Previous experience working with product + engineering teams and/or developer tools is preferred
What we offer
Interesting and challenging work
Work-life balance
Competitive salary and equity
Employee-friendly equity terms (early exercise, extended exercise)
Stipend to set up your home office
Paid lunch and coffee during workdays
Work remotely, no commuting to the office
Paid co-working space/desk at an office
Health, dental, and vision insurance (US)
Regular team events and offsites
5 weeks of paid vacation
4 months of paid parental leave
Learn how we think and work:
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app email address, and all open roles are listed at linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to [email protected].
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requ...
Remote
Full-Time
Permanent
#North America
