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Lead B2B Sales Representative Remote Jobs
Explore verified 100% remote Lead B2B Sales Representative opportunities with direct employer application links. We found 254 active positions.
About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.
Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI.
About the Role
We’re looking for a senior communications leader to shape how OpenAI communicates about cybersecurity.
This person will define the global narrative, lead communications for major product, research, and business milestones, and build sustained programs that explain how OpenAI is helping advance cyber defense while managing the risks created by increasingly capable models.
The role will connect OpenAI’s work across cybersecurity products and capabilities, responsible deployment, threat intelligence, enterprise security, research, and public policy. You will work closely with Security, Product, Research, Preparedness, Safety, Global Affairs, Go-to-Market, Legal, and Marketing to anticipate opportunities and risks, develop coordinated communications, and build trust with security practitioners, customers, policymakers, and the public.
This is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through major launches, technical disclosures, and fast-moving issues.
This role reports to the Head of Communications, Business and is based in San Francisco, CA. We use a hybrid work model of 3 days per week in the office and offer relocation assistance.
In this role, you will:
Define and lead communications strategy for OpenAI’s cybersecurity work, from global narrative development through launches, research, threat reporting, and sustained storytelling.
Build a clear, differentiated story about how OpenAI can strengthen cyber defense while developing and deploying advanced capabilities responsibly.
Lead communications for major cybersecurity products, model capabilities, research, partnerships, policy initiatives, and company milestones.
Partner closely with the Product and Research Communications team, along with Security, Product, Research, Preparedness, Safety, Global Affairs, Go-to-Market, Legal, and Marketing, to deliver coordinated communications across earned, owned, executive, and social channels.
Own media engagement and build trusted relationships with leading cybersecurity, technology, national-security, policy, and business press.
Advise senior leadership on positioning, messaging, launch strategy, reputation, and communications for high-visibility or fast-moving security issues.
Translate complex technical, security, product, and policy decisions into clear and credible communications, while establishing messaging systems and operating rhythms that keep teams aligned.
You might thrive in this role, if you have:
12+ years of communications experience, with deep experience in cybersecurity, security technology, threat intelligence, national security, infrastructure, or another highly technical field.
Strong press instincts and relationships, with a track record of shaping narratives and landing meaningful coverage with cybersecurity, technology, policy, or business media.
Enough technical fluency to work credibly with security researchers, engineers, threat analysts, product leaders, and technical journalists.
Experience communicating consequential products, research, threat findings, vulnerabilities, incidents, or policy issues in high-scrutiny environments.
Exceptional judgment about accuracy, transparency, confidentiality, and the risks created by imprecise language.
Skill advising senior executives and technical leaders through high-visibility moments with calm and clarity.
The ability to move fluidly between setting the strategy and executing the details, while aligning diverse stakeholders behind a coherent story.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team includes External Communications, Inte...
We are looking for an extraordinary, high-energy Sales Leader to manage, coach, and scale our high-performing Western Europe sales team. In this role, you will be responsible for driving regional revenue growth, mentoring top-tier account executives across multiple segments, and optimizing our data-driven sales processes. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and possesses a strong technical aptitude for data, APIs, and cloud infrastructure.
Responsibilities
- Manage, mentor, and scale a team of Enterprise, SME, and AI Account Executives. Conduct weekly pipeline reviews, 1-on-1 coaching sessions, and live deal-shadowing.
- Own and exceed the regional quarterly and annual ARR targets. Drive new business acquisition while ensuring high retention and expansion within existing enterprise accounts.
- Partner closely with Sales Operations to adopt data-driven sales methodologies and processes, and with Business Development & Marketing to optimize the sales funnel from inbound lead conversion to outbound hunting.
- Act as an executive sponsor on high-value, complex deals. Help the team navigate conversations regarding web scraping, data compliance, proxy infrastructure, and API integrations.
- Partner closely with Product, Engineering, and Compliance teams to align customer feedback with the product roadmap and ensure ethical data collection practices.
- Position Bright Data at all levels of an organization, including C-level executives.
Requirements
- 15+ years of B2B Cloud or SaaS or sales experience, with at least 5-10 years in direct management and leadership roles closing enterprise deals.
- Proven track record of hitting or exceeding annual sales targets.
- Proven experience in the Data, Cloud Infrastructure, Cyber Security, or SaaS space. Familiarity with proxy networks, web scraping, scrapers, or Big Data is a massive advantage.
- A leader who manages by the numbers and uses CRM data to predict forecasting with high accuracy.
- Willingness to get into the weeds, jump on calls with AEs, and lead from the front.
- Strong experience selling and supporting your team on complex, consumption-based platforms or data-as-a-service (DaaS) solutions.
- Experience with MEDDPICC, Value-Selling, Challenger Sales, or Sandler Training is highly preferred.
- Exceptional negotiation, presentation, and verbal communication skills. Ability to explain complex technical products to non-technical stakeholders and C-level executives.
We are looking for an extraordinary, high-energy Sales Leader to manage, coach, and scale our high-performing Western Europe sales team. In this role, you will be responsible for d...
About the Team
The SMB Sales team is focused on scaling efficient, high-quality sales execution across a range of commercial motions, including Inbound, Outbound, API Sales, Channel, and SDR. We partner closely with Sales Leadership, Revenue Operations, Finance, Enablement, Program Management, and external vendor partners to build scalable operating models that support growth while maintaining a high bar for performance and customer experience.
About the Role
As a Senior Vendor Manager, SMB Sales, you will own performance across our outsourced SMB Sales vendor network.
This is not a traditional vendor management role. We’re looking for a performance-focused operator who can drive large-scale sales execution through vendor partners, rather than someone primarily focused on vendor relationship management.
You will own regional and site-level performance across Tier 1 partners, with responsibility for sales performance, quality, forecasting, governance, operational readiness, and vendor leadership accountability across multiple sales motions.
You’ll work at the intersection of Sales Leadership, Revenue Operations, Finance, Enablement, Program Management, and external vendor executives. You will help ensure the machine performs: surfacing issues early, creating accountability, and driving the operating rigor needed to deliver consistently strong outcomes at scale.
In this role, you will:
Own regional and site-level performance across revenue, pipeline, conversion, productivity, quality, and other key sales metrics.
Inspect sales funnel health and diagnose whether performance gaps are driven by quality, execution, routing, enablement, staffing, or process issues.
Surface underperformance early, diagnose the underlying drivers, and drive urgency around corrective action.
Build clear corrective action plans with vendor leadership, establish measurable outcomes, and ensure strong follow-through.
Lead Weekly Business Reviews, Monthly Business Reviews, and Quarterly Business Reviews with vendor partners, ensuring governance forums drive decisions, not just reporting.
Build and maintain scorecards that make sales performance, quality, operational health, and risk visible.
Hold vendor leadership accountable for frontline management quality, coaching effectiveness, staffing discipline, and execution rigor.
Own regional adoption of global playbooks, QA frameworks, and operating standards, using quality trends, call reviews, calibration outputs, and conversion analysis to identify opportunities for improvement.
Identify recurring operational failure modes and partner cross-functionally to solve systemic issues while maintaining a high bar for customer experience.
Own forecast quality, pipeline discipline, and risk inspection across assigned regions, building a consistent inspection cadence across motions and partners and pressure-testing vendor forecasts against activity, pipeline, and expected outcomes.
Translate complex operational and performance signals into clear business narratives and recommendations for senior leadership.
Monitor new-hire ramp, certification outcomes, productivity curves, and overall vendor readiness before launching new motions, regions, or major process changes.
Partner with Enablement, Revenue Operations, and Program Management to close readiness gaps and manage capacity against forecasted demand and business priorities.
Help redefine vendor operations for an AI-native sales environment, using automation, AI-enabled workflows, and scalable operating systems to improve seller productivity, forecasting accuracy, quality inspection, execution speed, decision-making, and performance visibility.
You might thrive in this role if you:
Have 8+ years of experience in vendor management, sales operations, scaled sales execution, vendor leadership, or commercial operations.
Have direct experience managing outsourced sales or revenue-generating vendor operations.
Have experience working in software, SaaS, cloud, or other high-velocity commercial environments.
Have strong experience working with Tier 1 vendor partners.
Have proven experience owning sales performance across multiple teams, sites, regions, or vendors.
Have a strong understanding of sales funnel metrics, forecasting, conversion, productivity, quality, and operational governance.
Have experience building and running WBRs, QBRs, performance scorecards, and corrective action plans.
Bring strong executive presence and the ability to influence senior internal and external stakeholders.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team The SMB Sales team is focused on scaling efficient, high-quality sales execution across a range of commercial motions, including Inbound, Outbound, API Sales, Channe...
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than $1 billion.
Snap! Mobile supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise fundraising, fan and community engagement, event scheduling, registration, website management, messaging services, money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
Who we're looking for
A well-connected, relationship-driven professional — coaches, teachers, athletic directors, or community leaders — who thrives on opening doors and closing deals. If you love the front end of sales and have a strong local network, this role was built for you. Got a day job, a coaching gig, or a packed schedule? No problem. This is designed to work around your life.
This is not a remote position. Applicants must currently reside within the assigned territory to be considered.
The opportunity
You'll be boots on the ground, building partnerships with schools, sports teams, programs, and community organizations in your area — on your schedule. Your focus is to prospect, connect, and close — then hand off to an Account Manager who handles everything after. No backend admin, no long-term account management. Just pure relationship-driven sales with people you likely already know. Perfect as a side hustle, a part-time gig, or a way to monetize the network you've already built.
For top performers, this role can also serve as a pathway to a full-time position with Snap! Mobile, based on performance, company needs, and business demand.
What you'll do
- Tap into your existing local network to identify and engage potential partners
- Conduct in-person meetings, presentations, and demos — when it works for you
- Close new partnerships and hand off seamlessly to your Account Manager
What you bring
- Current residency within the assigned territory (required — non-local applicants will not be considered)
- Strong local community ties and existing relationships
- Self-starter mentality with solid communication skills
- Comfort in a 100% commission, performance-driven environment
- Reliable transportation and a valid driver's license
- Ability to pass a background check, including driving record
What you'll earn
Uncapped commission — no ceiling on your earnings, no matter how many hours you put in.
The details
- Flexible contract (1099) — make your own schedule; designed to work as a side hustle or part-time gig
- One-quarter initial commitment with opportunity to extend
- Potential path to full-time employment for high-performing reps, contingent on business needs and performance metrics
- No base salary, benefits, or paid leave (while in 1099 status)
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About Snap! Mobile, Inc: Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising platform for high school and you...
Who we are
Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.
As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.
We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.
The role
This role sits at the intersection of People operations, systems, automation, service delivery and employee experience. You will take an existing global People Operations setup and make it simpler, more reliable and more scalable as the company grows.
This is not a role for someone who wants to maintain established HR processes. We are looking for someone who can understand where the current model is creating friction, determine what genuinely needs to change, and then build the systems, processes and team capability required to solve it.
You will work closely with our People Operations, HRIS & Systems, Payroll, Workplace, Business Partnering and Finance teams.
The day-to-day
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Design an end-to-end People Operations process landscape across the full employee lifecycle
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Identify and resolve areas where ownership, processes or controls are unclear or unnecessarily complex
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Build a scalable global operating model while enabling local flexibility where genuinely required
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Establish clear service ownership, service levels and escalation paths across the function
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Partner with the HRIS & Systems team to identify automation opportunities that improve speed, accuracy and employee experience
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Build self-service solutions that improve experience without removing important human judgement
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Use data and operational insight to identify bottlenecks and drive continuous improvement
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Guide thoughtful adoption of AI tools across People Operations
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Own and improve employee lifecycle administration, onboarding, offboarding, HRIS data processes, service delivery ticketing, payroll inputs, mobility and relocation processes, and documentation
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Give the People Operations team clear ownership and accountability over their areas
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Develop People Operations Partners who can operate independently and confidently
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Create visibility on team priorities, commitments, risks and performance
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Shift the team from reactive support towards proactive operational ownership
You should apply if you
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Have built or significantly improved People Operations within a fast-growing or complex organisation
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Have redesigned processes rather than simply inherited and maintained them
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Demonstrate strong judgement about when to standardise and when local variation is genuinely necessary
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Have operated across multiple countries, with exposure to Germany, the UK and France particularly valuable
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Have developed and grown operational teams, building their ability to work independently
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Collaborate effectively with senior stakeholders while staying close enough to operations to understand what is actually happening
Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.
Nice to Have
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Experience with HRIS, workflow automation and service delivery tooling
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Experience defining service levels, controls and operational metrics
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Experience working with external payroll or other service providers
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Exposure to People Operations at scale within a comparable environment
Join Helsing and work with world-leading experts in their fields
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Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns
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The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world
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Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward
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In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts
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We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about
What we offer
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Competitive salary and VSOP options
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Relocation support: up to €2,500 and 4 weeks temporary accommodation
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Learning: €500/£450 yearly allowance
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Health & wellness: gym membership and mental health support (Nilo.health)
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Social: regularly company events and monthly social allowances
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Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers.
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Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work
These are the core benefits across all locations, there may be additional benefits in certain locations.
Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.
Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sover...
We are Cintra. Known for our award-winning software that delivers payroll solutions to over 1000 clients. If you're passionate about payroll and are eager to join a dynamic team of seasoned professionals, this is the opportunity for you.
As the proud recipient of the Payroll Service Provider of the Year 2025 award at the CIPP Annual Excellence Awards, we offer exciting opportunities for professional development, competitive bonus structures, and a collaborative work environment.
Our modern offices are located in Hoults Yard, nestled on the outskirts of the vibrant Ouseburn Valley. This area boasts a thriving creative community, rich local heritage, and a lively social scene.
We are looking for a senior, hands-on Platform / DevOps engineer to take technical ownership of the production infrastructure supporting our SaaS products.
Core Technical Skills
· Production operations: Strong incident-management skills, root-cause analysis, runbooks and P1 production support.
· Cloud cost optimisation and capacity management.
- Hybrid and flexible working arrangements supporting your work-life balance
- Employer matched pension contribution to 5%
- Wellbeing support through our company-funded health plan, health checks and employee assistance program
- Onsite parking
- And more!
Further details of the role can be found linked in the Job Description. Please note that we do not accept unsolicited CVs from agencies for this position, we thank you for your cooperation. We reserve the right to close this job advert at anytime should there be a high volume of applications.
Join our Development Team as a Platform Engineering Lead! We are Cintra. Known for our award-winning software that delivers payroll solutions to over 1000 clients. If you're passio...
Who We Are
Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve strategy directly, while maintaining enterprise-grade reliability and regulatory compliance. Trusted by 120+ institutions in 60+ countries, Provenir processes over 4 billion decisions annually — turning architectural coherence into sustained risk performance and measurable value. Ready to solve meaningful challenges, work with enterprise customers, and help shape the future of AI-powered decisioning? Join us.
What You’ll Do
Provenir is seeking a Senior PreSales Consultant who is a business thought leader and who will partner with the company’s customer-facing teams to sell Provenir’s risk-decisioning platform. The role of this consultant is to understand the customer’s business challenges and use expert knowledge of the Provenir solutions from a business and technical perspective to deliver a compelling proposition with strong emphasis on the value that can be delivered. In this role, you will establish yourself as a ‘go-to’ expert both internally and externally. This role reports directly to the Vice President of Pre-Sales, and plays a critical role in influencing new revenue growth by shaping solution strategies, enhancing win rates, and accelerating sales cycles. The Senior PreSales Consultant will partner closely with Sales, Product, Marketing, Professional Services, and Data Science teams.
What's Required External Focus
Conduct customer discovery to elicit needs, issues, and pain points
Create compelling story-telling demonstrations and presentations of the Provenir offering to address the customer’s challenges
Articulate the benefits and the potential value of the proposed solution to the customer
Support the sales cycle as required in addition to the above; for example, through Q&A sessions and workshops
Contribute to answering customer RFPs; responsible for the business and technical content of the response, by adapting boilerplate responses, writing others, and coordinating appropriate subject matter experts company-wide
Conduct design and architecture workshops with prospective clients to collaboratively define solution blueprints that meet business and technical objectives
Collaborate closely with Professional Services to ensure a seamless handoff and alignment of proposed solutions with delivery plans and implementation strategy
Partner with internal Data Science teams to align client needs with Provenir’s advanced analytics capabilities, including AI/ML modeling strategies and outcomes
Develop and maintain demonstration environments tailored to client industry use cases, including configuration of Provenir’s platform based on discovery findings
Deliver and support webinars, conferences, and speaking engagements on behalf of Provenir, representing thought leadership in credit risk, fraud, and financial crime
Serve as a subject matter expert in Credit Risk, Fraud Prevention, and Financial Crime Detection, advising clients and internal teams on market trends, regulatory pressures, and best practices
Demonstrate leadership in guiding clients on the value and differentiation of Provenir’s platform and ecosystem offerings
Internal Focus
Collaborate with sales and other relevant internal stakeholders to address prospect objections or cover functional gaps, to ensure a balanced commercial decision can be made and all internal impacts are assessed
Document the sales process artifacts, including customer needs and potential solution options - as discussed with the customer – to ensure a smooth transition to the Professional Services delivery organization
Share developed content and documentation with other global members of the PreSales team and the wider Provenir team for continuing education, demonstration, and process improvement
Contribute to internal enablement sessions including new starter onboarding sessions, lunch-and-learns, etc.
Work closely with the Product Managers to ensure learnings and insights from customer interactions are fed back and incorporated in roadmaps to ensure the continued relevance of our solutions in the market
Minimum Requirements
Minimum of 5 years of experience supporting or collaborating with sales teams, ideally within a software vendor or consulting environment
At least 3 years of experience in the financial services industry, particularly in decisioning; familiarity with areas including: Credit Risk, Application Fraud, Financial Crime and Sanctions, Portfolio Management, and/or Collections.
Bachelor’s degree in Business, Computer Science, or a related discipline
Proven ability to collaborate, build trust, and maintain strong relationships with both internal and external stakeholders
Excellent planning and organizational skills; able to manage priorities across multiple workstreams
Strong documentation and communication skills with a sharp attention to detail
Proficient in college-level writing, editing, and proofreading
Self-motivated team player who can also work independently
Demonstrates intellectual curiosity and eagerness to learn
Preferred Qualifications
Experience with enterprise decisioning technologies, including a basic understanding of model build, programming, and integration patterns
Prior software Presales experience / Implementations experience
Exposure to business intelligence reporting tools, analytics, and data-driven decisioning platforms
Familiarity with industry best practices in credit risk, fraud detection, and AI-driven financial services solutions
Travel Requirements:
This is a remote role based in South Africa. Some travel is required for client meetings, conferences, and internal business needs. The role may also require occasional international travel for regional team meetings, global sales kickoffs, or other company events. All business travel expenses will be covered in accordance with the Company’s travel policy.
What You’ll Love about Us
Our employees are empowered to be curious, forward-thinking leaders. We ask them to explore the uncharted and invent the unimagined. That’s what makes Provenir unique.
Our employees are our top priority; we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities, and maternity/paternity leave.
At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.
Who We Are Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and tr...
This is a remote position.
Quality Assurance Team Lead
Start Date: 28th September 2026 - 6 Month Contract
Rate: Competitive Inside IR35
Role Purpose:
Working within the Regulatory Assurance function, lead a small team of 2nd Line Customer Outcomes testers, providing independent assurance over end to end customer outcomes across the Motor Finance Commissions programme through SSS and targeted risk-based testing. Supporting to embed the newly rolled-out 2nd Line QA framework and scorecard.
Key Responsibilities:
- Lead and oversee delivery of the 2nd Line QA testing plan, ensuring appropriate coverage of SSS and risk-based areas.
- Manage and coach the testing team, ensuring consistent application of the testing methodology and quality of judgements
- Review and assure testing outcomes, particularly complex, high-risk or contentious cases
- Identify and flag trends, systemic issues, customer detriment or emerging risks
- Identify and recommend to the Regulatory Assurance Lead where expanded testing or deep dives should take place
Experience / Skills;
- Strong Financial Service QA, compliance monitoring, outcomes testing or assurance experience.
- Previous experience leading QA/assurance teams and overseeing case-based testing.
- Strong judgement with the ability to identify systemic risk and potential customer detriment.
- Confident senior stakeholder management, challenge and escalation skills.
This is a remote position. Quality Assurance Team Lead Start Date: 28th September 2026 - 6 Month Contract Rate: Competitive Inside IR35 Location: Remote Role Purpose : Working with...
Location: London (UK)
Department: Engineering
Hours: Full-time
About YLD:
YLD is a software engineering and product design consultancy, founded in 2013, headquartered in London, with delivery teams in Lisbon and Porto.
We work with engineering and product leaders who know what good looks like and are frustrated by the gap between strategy and execution. We embed senior engineers and designers inside client teams, working in their codebase, their tooling, their delivery rhythm. AI runs through how our teams work, and we help clients adopt it into their own workflows too.
About the role:
We're building out data as a first-class practice at YLD, and we need someone in London who can be the credible technical voice in front of clients and prospects, not just describing what we could do, but backing it with real delivery experience.
This is a senior role, reporting to our Head of Engineering. You'll sit alongside our commercial and client services leadership in meetings where technical credibility matters, help shape and win new engagements, and stay close enough to client work to guide it and step in yourself when an engagement needs you. Alongside, we expect you to build our external reputation in data through events, writing, and the wider community.
About you:
You've been a strong data engineer or data lead for years, and you're comfortable in front of a client as well as in a pull request. You know what good data work looks like well enough to spot it, or its absence, in the first ten minutes of a client conversation. You've probably led a team before. Consultancy background is a strong plus, but not essential if you've got real client or stakeholder exposure elsewhere.
You don't need an existing public profile in the data community, but you'll need the appetite to build one and the technical depth to make it credible when you do.
Your day-to-day responsibilities will look like this:
Hands-on delivery (core, from day one)
- Doing hands-on data engineering work directly, pipelines, transformation layers, models, and the infrastructure around them, not just guiding others
- Adapting to different client contexts: legacy warehouse migrations, greenfield lakehouses, transformation layers that need rescuing
- Guiding the wider team and unblocking hard technical problems as your remit grows beyond your own delivery
- Defining and evolving our internal standards for data work: testing, documentation, project structure, code review
- Mentoring and growing data engineers across the company
Client and commercial (core, from day one)
- Joining client and prospect meetings as the technical authority on data, alongside our client services and commercial leads
- Shaping proposals and pitches, translating client problems into a credible data approach and a defensible scope
- Acting as the escalation point on live data engagements when technical judgement calls need weight behind them
- Travelling to client sites for workshops, discovery sessions, and in-person relationship building, and representing YLD at external data events
Practice, talent, and external profile (growth, over the first year)
- Owning the growth of YLD's data practice: capability, reputation, and headcount over time
- Contributing to attracting and hiring strong data engineers into YLD
- Representing YLD at data events and in the wider community as your standing in the market builds
- Supporting our sales team so that data becomes something we can proactively sell, not just respond to
You'll have the following skills and experience:
Leadership and commercial
- Consulting or agency experience is a strong plus, but real client or stakeholder-facing exposure elsewhere is acceptable
- A track record of technical leadership: leading a team or function
- Comfortable presenting to senior client stakeholders and holding your own under commercial pressure
- Cross-functional fluency: you translate engineering constraints into business terms and negotiate realistic commitments
- Appetite to build a public presence in the data community over time, even if you don't have one yet
Technical
Not theoretical, evidenced by things you've actually shipped, and deep enough to set the bar for a team and answer a sceptical client:
- SQL as engineering: read and review SQL that performs at scale, and understand query planning, engine quirks, and how materialisation choices affect cost and performance well enough to guide a team's decisions
- Python for data: built and maintained production data systems in typed, testable Python, not just notebooks, and can set that standard for others
- Data modelling: made deliberate choices between dimensional, Data Vault, normalised and denormalised designs, and can explain the trade-offs in flexibility, query performance, and maintainability to both engineers and clients
- Transformation architecture: design transformations that are idempotent, incremental, and dependency-aware. You think in DAGs, not scripts
- Pipeline design: weigh batch, streaming, and micro-batch trade-offs against latency, complexity, cost, and reprocessability, and pick the right approach for the problem
- Data testing: know what to catch at build time (schema contracts, assertions, transformation logic) versus defer to observability, and can make that call for a team
- Data observability: treat data reliability like site reliability, with measurable indicators, alerting, incident response, and root cause analysis
- CI/CD for data: version, test, and deploy pipelines like software, with environment promotion, rollback strategies, and infrastructure as code
- Data governance: implemented lineage, cataloguing, sensitive data classification, or access control, and can hold a client to account on making data auditable and secure
- Cost-conscious: optimised warehouse spend, storage strategies, or job efficiency, and treat compute as a resource to manage, not ignore
- Platform fluency: worked across orchestration (Airflow, Dagster), warehouses (Snowflake, BigQuery, Databricks), ingestion (Fivetran, Airbyte, custom), and transformation (dbt, Spark)
- AI Native: experienced in agentic coding workflows (context, harness, loop, and graph engineering), and able to embed AI Engineering constructs into pipelines (RAG, semantic search, evals, guardrails, etc)
You should apply if:
- Confident and credible in front of clients and prospects, without needing a script, and comfortable holding a firm technical or commercial line when a client or prospect pushes back
- Still able to hold up in a deep technical review today, architecture, data modelling, pipeline design, not just talk about decisions you made a few years ago
- Self-motivated, and want to own building a practice, not just execute a workstream someone else has defined, and comfortable without a fully defined remit from day one
- Able to work well with commercial and client services colleagues who aren't technical themselves, translating for them without talking down
- Genuinely energised by variety: different clients, different stacks, different problems, rather than depth in one domain
- Happy travelling regularly, client sites, workshops, industry events, wherever the work and the relationship-building actually happens
- Looking for a role that combines hands-on delivery with client-facing exposure and external visibility (speaking, writing, community), not just one of these
Benefits you’ll receive:
- Company Private Health care (currently provided by Vitality)
- Enhanced fully paid maternity and paternity leave for up to 6 months
- Company's Pension Scheme
- 25 days annual holiday (excluding Public Holidays)
- £2000 annual allowance for Training/Conferences
- £300 annual allowance for additional hardware
- Mental Health support
- Bonus (depending on Company performance and results)
- Company laptop
- Generous referral schemes
Our typical Recruitment Process looks like this:
- Screening call with the Talent team (45-60 mins)
- Technical conversation with our Head of Engineering and a senior data specialist (60 mins)
- Scenario exercise with our Head of Engineering, Head of Client Services and COO (60–90 mins)
Get a glimpse of what it's like working at YLD! 🤳
Check out our LinkedIn page
We live and breathe our values, and know you will too:
- Growing every day
- Including everyone
- Relationships built on honesty and ethics
- Inspiring solutions
- Winning together
We’re an equal-opportunity employer and value diversity in all its forms. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability. We also offer a remote-first working environment, with flexible working and work–life balance as standard for all employees.
Location: London (UK) Department: Engineering Hours: Full-time About YLD: YLD is a software engineering and product design consultancy, founded in 2013, headquartered in London, wi...
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
If you're making 80 calls a day placing candidates, chasing vendors, or selling down a list — you already have the most important skill this role requires.
Samsara is looking for people who thrive on the phone, refuse to take no personally, and want their hard work to mean something beyond a placement fee or a quarterly target. We're not looking for people who've done this exact job before. We're looking for people who are built for it.
What Samsara does
We build technology that keeps the world's physical industries running safely — the logistics companies moving goods across the country, the construction fleets finishing roads on deadline, the utility trucks dispatched after a storm. Our platform connects vehicles, equipment, and the people who operate them, giving businesses the visibility to run smarter and keep their workers safe.
It's a product that sells itself once prospects understand it. Your job is to get them on the phone long enough to find out.
What this role actually looks like
Every day, you'll be reaching out to operations managers, fleet directors, and business owners across Europe — via phone, email, and LinkedIn — to start conversations about how Samsara could help their business. You'll be making 40+ calls a day. But this isn't just a numbers game — you'll build genuine, lasting relationships with the prospects you speak to, and work hand-in-hand with your Account Executive to move those conversations forward and turn them into real opportunities.
Why high performers in sales make this move
You're good at selling. You make the calls, you hit your numbers, and you push through rejection without thinking twice. But somewhere along the way, you've started to notice the ceiling — the commission structure that doesn't scale the way it should, the career path that narrows the longer you stay, or the feeling that your skills are worth more than the role you're in.
Here, you're selling a product that makes physical industries safer and more efficient. Your pipeline is yours to build. And the path to Account Executive — where you run your own territory, own the full sales cycle, and earn significantly more — is typically two years away, with a structured programme to get you there.
If you've been looking for a role where the effort you put in actually compounds, this is it..
You'll also:
- Build and manage your own outreach pipeline across target accounts
- Represent Samsara at industry events and trade shows
- Become a genuine expert in the industries you sell into — from waste management to food distribution
- Log and track every interaction in Salesforce (we'll train you on this from day one)
Where this role takes you
This isn't a job — it's a launchpad. Samsara's ADR programme has a clear path to a closing Account Executive role, typically within two years. AEs manage their own territory, run full sales cycles, and earn significantly more.
If you've spent time in recruitment wondering what it would feel like to sell something tangible with a higher ceiling, this is it.
The programme has three levels:
The ADR programme runs across three levels, each building the skills you need to step into a closing role:
- ADR I — Handle inbound leads, get product-certified, and learn the Samsara way of selling. You'll be trained on cold calling, objection handling, and our sales tools from day one.
- ADR II — Move to outbound. Build pipeline from scratch, develop sequencing and persona-based messaging skills, and work directly alongside Account Executives.
- ADR III — Operate like a junior AE. Territory planning, customer demos, and direct mentorship from AE leadership — all building toward your promotion interview.
You'll thrive here if you:
- Come from a high-outbound role — recruitment, estate agency, telesales, financial services — and you've consistently hit your targets
- Treat rejection as information, not failure
- Love talking to new people and can build trust in the first 60 seconds of a call
- Want to understand the businesses you're selling into, not just dial through a list
- Are hungry for a career path, not just a better commission structure
- Value feedback and can put it into action quickly
What we're looking for
- Fluent Dutch speakers
- 1–3 years of experience in a high-activity, target-driven role — we don't require SaaS or tech experience
- Proof that you've consistently overachieved: numbers, rankings, recognition — show us
- Strong communicator, written and verbal
- Curious. The best people in this role genuinely want to understand how a fleet manager thinks
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Int...
Build a Safer World.
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
At TRM, we believe the people we hire will determine how far and how fast we can go in our mission to build a safer world for billions of people. That’s why we’re building a Talent team that sees recruiting as a craft and a competitive advantage, people who challenge assumptions, move with urgency, and are energized by building exceptional teams to solve incredibly hard problems. If that sounds like you, we’d love to meet you.
– Alicia Strait, VP of Talent, TRM Labs
As an International Sales Recruiter, you will be responsible for owning high-priority searches across EMEA and other global markets, with a focus on Sales, Post-Sales, Compliance, Marketing, and broader business recruiting. You will partner closely with hiring managers and Talent leadership to define search strategy, map regional talent markets, engage passive candidates, and drive high-quality hiring decisions with speed and precision.
Your success will be measured by the quality, velocity, and business impact of hires across TRM’s international business functions.
The impact you will have:
Own full-cycle recruiting for international business roles across Sales, Post-Sales, Compliance, Marketing, and other functions.
Act as a strategic talent partner to hiring managers, advising on market dynamics, candidate calibration, sourcing strategy, and closing approach.
Build and execute targeted sourcing strategies that identify, engage, and close exceptional talent across EMEA and other global markets.
Develop regional talent maps across priority markets, including high-performing companies, competitor talent, referral-driven networks, and specialized candidate communities.
Create an exceptional candidate experience, ensuring every touchpoint reflects TRM’s talent bar, mission, and operating principles.
Use data, market insights, and funnel conversion metrics to diagnose search health, influence hiring teams, and refine recruiting strategy in real time.
Drive urgency and decision quality across searches by facilitating clear calibration, structured feedback, and timely hiring decisions.
Continuously improve international recruiting processes, including intake quality, scorecard alignment, sourcing strategy, debrief rigor, and offer execution.
Partner cross-functionally with Talent, People, Finance, Legal, and business leaders to navigate international hiring considerations and keep searches moving efficiently.
What we’re looking for:
5+ years of recruiting experience, with strong experience supporting international business hiring in high-growth technology companies.
Proven success hiring across Sales, Post-Sales, Compliance, Marketing, and other business functions.
Strong knowledge of EMEA talent markets, with the ability to adapt search strategy by region, function, and candidate profile.
Strong search fundamentals, including market mapping, talent intelligence, passive candidate engagement, candidate assessment, and closing.
Ability to quickly understand complex business roles across GTM, compliance, marketing, operations, and other functions.
Strong analytical ability to interpret recruiting metrics, funnel health, conversion rates, market data, and candidate pipeline quality, then translate insights into actionable recommendations.
Exceptional stakeholder management skills, with the ability to build trust, influence hiring managers, push back thoughtfully, and operate as a strategic advisor throughout the hiring process.
Excellent written and verbal communication skills, including the ability to synthesize market insights, candidate tradeoffs, and search progress clearly for stakeholders.
High ownership, persistence, and judgment in navigating ambiguous, specialized, and business-critical searches.
Ability to operate effectively in a remote, globally distributed environment with strong overlap across EMEA and U.S. business hours.
About the Team:
Our talent team is fully remote, embracing async communication and collaboration through Slack channels, thorough documentation, and proactive updates to keep work moving forward smoothly across time zones.
We’re committed to structured alignment, holding weekly hiring syncs for each role, weekly team sourcing syncs, and bi-weekly team meetings to ensure everyone is on the same page and to solve challenges collectively.
Driven by a dedication to our craft, we continuously refine our best practices and data quality to deliver an exceptional experience for both internal stakeholders and candidates, supported by precise, reliable reporting.
As a globally distributed team, we operate across various time zones, yet most of us overlap for collaboration and meetings between 7am-12pm PST, bringing flexibility and resilience to our work routines.
All team members, regardless of location, maintain at least a 4-hour overlap with PST business hours to enable real-time collaboration and drive solutions effectively across the team.
Learn about TRM Speed in this position:
Within 72 hours of a role opening, you've scheduled the intake, researched and published the role, and brought 5 calibration profiles to the intake for the hiring manager to review.
Within a week of opening the role, you've mapped the total addressable market, built a shortlist of the top 30 profiles, conducted 5–10 recruiter screens, and stood up the full interview process — including the approved questions that define what good looks like on a recruiter screen.
Two weeks after the initial interviews, you analyze the data to identify what is and isn't driving pass rates and conversions, share insights and recommendations with the hiring team, and continue to monitor and adjust until the position is filled.
Our Onboarding Process:
Within your first 30 days, you’ll be fully onboarded, calibrated, and operating as the DRI for your positions.
Within your first 60 days, you’ll have your first sourced candidates reaching final rounds.
Within your first 90 days, you’ll have made 2–3 hires.
The following represents the estimated range of compensation for this role:
Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only
The estimated base salary range for this role is $153,000 - $172,000.
Additionally, this role may be eligible to participate in TRM’s equity plan.
Please note – we factor in the different costs for geographies outside the United States.
Application Instructions
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure you’re considered.
What to Expect From Our Interview Process
Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM. Most interview processes include a case study, AI skills assessment, and Leadership Principles interview.
Recruiter Intro: Explore your experience, motivations, and alignment with the role.
Hiring Manager: Dive deeper into your relevant experience, skills, and impact.
First Round: Typically 1–2 interviews focused on the skills most critical to the role.
Final Round: Typically 3–5 interviews to go deeper on your craft, problem-solving, and alignment with TRM.
References: We’ll speak with former colleagues who can provide perspective on your work and impact.
Offer: If it’s a mutual fit, your recruiter will walk you through your offer and answer your questions.
Welcome to TRM: Once you sign, we’ll get you ready for your first day and onboarding.
Your recruiter will share your specific interview plan and preparation guidance along the way.
Learn more about interviewing at TRM
Life at TRM
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly as we experiment and iterate
Work that often requires operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like
AI Fluency at TRM
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
Leadership Principles
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
Join our Mission
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
Privacy Policy and Additional Information
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at [email protected].
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
Recruitment agencies
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
Learn More: Company Values | Interviewing | FAQs
Build a Safer World. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investig...
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
The Channel Sales Support Agent is the operational backbone for our independent contractor (IC) sales teams in the field. You'll be their go-to person—making sure they have everything they need to successfully sell and onboard our products to local sellers across the UK and Europe.
This isn't just a support role. You're enabling entrepreneurs to build their businesses, and their success is your success.
You're someone who
- Thrives in fast-paced environments – You stay calm when things move quickly and priorities shift
- Genuinely enjoys helping others succeed – You get satisfaction from unblocking problems and empowering people
- Takes ownership – When you pick up a problem, you see it through to resolution
- Shows up consistently – Your team knows they can count on you, every time
- Takes initiative – You spot issues before they're escalated and act without being asked
- Understands partnership – When your contractors win, you win
- Brings positive energy – You're professional, approachable, and a pleasure to work with
What you'll be doing
Support & relationship-building
- Act as the main point of contact for UK and Europe sales teams, responding to inquiries within agreed SLA timeframes
- Build and maintain strong working relationships with independent contractor sales teams
- Provide product knowledge, pricing information, sales collateral, and technical guidance
Coordination & problem-solving
- Work with internal teams across the business to resolve sales inefficiencies and remove blockers
- Identify recurring problems and partner with management to implement lasting solutions
- Provide phone and face-to-face support when needed
Operations & administration
- Maintain and update sales documentation, playbooks, and resource libraries
- Process commission calculations for UK and Europe sales teams in coordination with finance
- Keep systems and information current so teams always have what they need
You have
- 1–2 years in sales support, channel management, technical support/implementation, or customer service
- Experience with CRM systems (Salesforce, HubSpot, or similar)
- Proficiency in Google Workspace and AI tools
- Familiarity with B2B sales processes and sales cycle management
- Basic understanding of sales reporting and analytics
Preferred:
- Experience working with self-employed contractors, distributors, sellers, or channel partners
Work environment:
- Location: Remote-first (office optional)
- Hours: Full-time, Monday–Friday, 9:00 AM – 5:30 PM (flexibility may be required)
- Travel: Minimal (occasional attendance at sales meetings, training sessions, and contractor events)
- Equipment: Computer, headset, and necessary software provided
Why this role matters
Our independent contractors are out there every day, building relationships and helping local businesses grow. You're the person who makes sure they're never stuck, never without answers, and always set up to succeed. If you love being the reliable force behind a winning team, this role is for you.
Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
Privacy Policy
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stym...
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Scale Ecosystem Sales Manager - EMEA
An overview of this role
As a Scale Ecosystem Sales Manager - Europe, Middle East, and Africa (EMEA), you'll help fuel GitLab's growth by turning our emerging partner ecosystem into a consistent, scalable source of new customers. Based in the UK, with Dublin also considered, you'll focus on partner-sourced Scale pipeline generation through repeatable partner-led campaigns, systematic account mapping, and whitespace analysis. You'll work with Scale Account Executives, Field Marketing, regional sales leadership, distributors, long-tail resellers, and hyperscalers such as Amazon Web Services (AWS) and Google Cloud to integrate partners throughout the sales cycle and accelerate marketplace transactions.
You'll own programmatic partner engagement across your territory, from identifying and recruiting partners to enabling and activating them at scale. Your work will support GitLab's Scale growth targets by building a measurable, partner-led demand engine through event strategies, one-to-many campaigns, partner portals, and automated systems. You'll also contribute to business planning, pipeline forecasting, and clear reporting on partner impact.
What you’ll do
- Drive partner-sourced Scale pipeline generation through scalable partner programs, campaigns, and systematic account mapping.
- Collaborate with Scale Account Executives, Field Marketing, and regional sales leaders to integrate partners into territory planning and demand generation.
- Execute repeatable partner-led campaigns aligned with regional territories, including industry plays, account blitzes, and market-specific roadshows.
- Identify whitespace and map accounts with partners to surface new customer opportunities and expand first-order reach.
- Identify, recruit, and build programmatic relationships with emerging partners, distributors, long-tail resellers, and hyperscalers such as AWS and Google Cloud.
- Support partner enablement and activation, including hyperscaler co-sell and marketplace acceleration initiatives.
- Execute event-driven partner strategies, including partner alignment before events, lead capture during events, and pipeline conversion after events.
- Manage one-to-many partner engagement through partner portals and automated systems, providing weekly forecasts and reports that track partner-sourced pipeline, campaign performance, and territory impact against regional Scale growth targets.
What you’ll bring
- Experience in business-to-business sales development, business development, or partner-driven pipeline generation, including identifying and recruiting ecosystem partners.
- Familiarity with partner ecosystems and programmatic demand generation involving distributors, long-tail resellers, and hyperscalers such as AWS and Google Cloud.
- Ability to design, execute, and improve scalable demand generation approaches, including one-to-many partner engagement and event-driven campaigns.
- Experience using Salesforce and sales development or marketing automation tools to manage, forecast, and report on partner-sourced pipeline and campaign performance.
- Analytical skills to interpret campaign results, partner activation metrics, and territory impact, then turn those insights into clear plans.
- Clear written and verbal communication skills and the ability to collaborate with account executives, Field Marketing, and regional sales leadership.
- Fluency in English. German, French, or Spanish language skills are a strong plus for this EMEA-wide role.
- Interest in GitLab, open source software, and modern software development practices, with openness to travel and to applying transferable experience from sales, partnerships, or digital marketing in a remote, results-focused environment.
About the team
The Ecosystem Sales team builds and scales a partner network that supports Scale growth through partner-sourced pipeline and new customer acquisition. You'll join a distributed team that works closely with Scale Account Executives, Field Marketing, regional sales leadership, distributors, long-tail resellers, and hyperscalers. We collaborate asynchronously across regions to make it easier for partners to acquire and grow GitLab customers.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and...
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Product Designer, Marketplace based in United Kingdom.
As Lead Product Designer, you will own the end-to-end design direction for a high-impact discovery marketplace connecting creators with audiences seeking meaningful experiences. You’ll tackle a complex two-sided marketplace where creator visibility and consumer trust must work together. The role places AI at the center of the discovery experience, creating new challenges around personalization, intent, recommendations, and trust. You’ll work closely with a founder-led product team and experienced engineers to turn ambitious ideas into polished, shipped experiences. You’ll have significant autonomy to identify opportunities, frame problems, prototype rapidly, and shape product strategy. This is an opportunity to influence a critical product area while raising the design bar across a talented, globally distributed team.
Accountabilities
- Own marketplace discovery end-to-end, from identifying opportunities and framing problems to defining design direction, prototyping, and shipping high-quality experiences.
- Shape the design strategy for a two-sided marketplace, balancing creator needs for visibility, growth, and trust with consumer needs for relevance, confidence, and meaningful experiences.
- Design AI-driven discovery experiences, including conversational interfaces, curation journeys, personalization, recommendation experiences, and trust signals that make discovery feel intuitive and human.
- Connect product systems and experiences, understanding how community, creator, content, engagement, and marketplace dynamics influence what users discover and how they make decisions.
- Prototype rapidly and iteratively, using AI-assisted development and prototyping tools to explore concepts, validate ideas, and bridge the gap between design concepts and production-ready experiences.
- Collaborate closely with product and engineering, contributing to product direction, making informed trade-offs, and ensuring designs are feasible, scalable, and aligned with business and user goals.
- Drive design quality and consistency, applying strong interaction, visual, and systems thinking across the marketplace experience.
- Mentor and support other designers, raising the quality of design thinking and execution while contributing through influence rather than formal people management.
- Operate effectively in ambiguity, building conviction through experimentation, iteration, feedback, and evidence rather than waiting for complete requirements.
- Communicate proactively, sharing design thinking, surfacing decisions early, articulating trade-offs, and keeping distributed teams aligned.
- 5+ years of product design experience, with a strong portfolio demonstrating shipped products, complex multi-user experiences, and meaningful contributions to product direction.
- Proven marketplace or two-sided platform experience is required, with demonstrated understanding of the dynamics between supply-side participants and consumers.
- Experience owning a product area at a senior or lead level, including setting design direction, making strategic trade-offs, and driving outcomes with significant autonomy.
- Strong experience with 0→1 product development, taking ambiguous opportunities from early exploration through launch and iteration.
- Demonstrated understanding of marketplace discovery, including search, ranking, recommendations, engagement, trust, visibility, and conversion dynamics.
- Genuine fluency with AI-assisted prototyping and development, using tools such as Cursor, Claude Code, v0, Lovable, or comparable technologies to rapidly explore and test ideas.
- Advanced Figma proficiency, with the ability to create high-fidelity designs, prototypes, and systems that support effective cross-functional collaboration.
- Strong product and systems thinking, with the ability to connect individual experiences to broader platform dynamics and business outcomes.
- Excellent communication skills, including the ability to clearly explain design rationale, challenge assumptions constructively, and build alignment across product, engineering, and design.
- Comfort working in ambiguity, with a bias toward experimentation, iteration, and learning rather than waiting for perfect specifications.
- Highly proactive and autonomous working style, particularly suited to a remote, asynchronous environment where ownership and clear communication are essential.
- Professional fluency in English, with strong spoken, written, and reading proficiency equivalent to approximately CEFR C2 / ILR 5.
- Strong alignment with collaborative, inclusive, high-ownership working principles, with a focus on outcomes, craft, and continuous improvement.
- USD $140,000–$170,000 annual compensation, with the opportunity to be considered at either Lead or Senior level depending on experience and role alignment.
- Globally competitive, U.S.-benchmarked compensation, designed to reflect the scope and experience of the successful candidate.
- Equity participation, including ongoing refresh grants.
- 35 days of paid time off each year.
- Fully remote working environment, providing flexibility and autonomy across locations and time zones.
- Twice-yearly company retreats, bringing the global team together in destinations around the world.
- Benefits supporting health, wellbeing, and professional development.
- High-autonomy culture, with an emphasis on ownership, trust, and meaningful outcomes rather than hours worked.
- Global and diverse team environment, collaborating with talented professionals across 30+ countries.
- Significant opportunity for professional growth, with the ability to shape an important marketplace product area and influence product direction.
Requirements
Benefits
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Product Designer, Marketplace based in United...
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture.
Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication—while growing their careers in a culture where curiosity, creativity, and accountability thrive.
We’re officially Great Place To Work Certified™
Exclaimer has been recognised by Great Place To Work® for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work® UK | Great Place To Work® USA
About the opportunity 👇
About The Opportunity
We are looking for a hungry, ambitions individual who has as a passion for developing their sales attributes and start building the foundation for the long term career.
Key responsibilities
- Generating new business opportunities through outbound activity including cold calling, email and LinkedIn outreach
- Researching target accounts and identifying key decision-makers and influencers
- Utilise multi-touch, multi-channel outreach sequences tailored to different personas and industries
- Booking meetings with senior decision-makers using tools such as Nooks (parallel dialler)
- Clearly articulating Exclaimer’s value proposition and qualifying interest
- Handling objections confidently and professionally to progress conversations
- Qualifying and following up inbound leads (MQLs) to assess fit, need and buying intent
- Managing and maintaining accurate pipeline data within our CRM
- Meeting and exceeding activity, meeting and pipeline generation targets
- Working closely with Account Executives to ensure smooth handovers, strong qualification and clear context
- Sharing feedback from prospects to help refine messaging positioning and product
- Supporting the development of outbound strategy through testing messaging, experimenting with new approaches and contributing sales plays
Skills, knowledge, and expertise
- Curious first mindset.
- Confidence speaking to prospects over the phone and handling objections
- Track record of being result driven and experience of achieving targets
- A proactive approach to improving performance and developing your skills
- Resilience and persistence, with the ability to bounce back quickly
- Strong organisation skills and the ability to manage your time effectively
- Experience using AI tools to improve productivity and outbound effectiveness
- A genuine interest in building a long-term career in sales
At Exclaimer, we’re proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you.
At Exclaimer, inclusion is more than a policy - it’s part of who we are.
We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We’re building a culture where everyone feels they belong and can thrive, and we’d love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via [email protected] to let us know.
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. E...
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Team Lead, Technical Support.
So, what’s the role all about?
Any issue with our software that impairs the operation of a customer’s contact centre has significant financial ramifications for them. Our ability to restore service, improve their understanding, and resolve chronic issues will greatly increase the value they receive from our solutions and will reduce financial risk when they experience problems.
How will you make an impact?
- Demonstrate deep subject matter expertise in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty.
- Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. to determine root cause of issues.
- Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work. Take full ownership of all communication needs related to the management of troubleshooting efforts internally and externally, building confidence across all customers and stakeholders that we are progressing properly towards resolution.
- Effectively mentor colleagues on their communication, troubleshooting, process, product knowledge and case work.
- Encourage productive debate and discussion with colleagues to more thoroughly analyse and resolve problems.
- Be influential in improving procedures and processes that improve our efficiency and effectiveness.
- Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements (SLA). Assist colleagues in accelerating their cases toward timely resolution.
- Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue. Exemplify tenacity in resolving core issues that fully resolve problems and assist peers in doing the same.
- Proactively manage personally assigned and cases from the queue based upon severity and priority of each issue and your skills and ability to resolve.
- Open and monitor incidents created with 3rd party providers. Work with other internal stakeholders to improve our interactions and success in handling these incidents.
- Obtain and maintain certification as a Knowledge-Cantered Service (KCS) Publisher, create useful knowledge content, and update existing knowledgebase articles using KCS methodology. Provide coaching to others on KCS best practices.
- Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations. Gather, validate, and document all pertinent details related to an issue believed to be a bug to enable the receiving R&D resource to duplicate the issue easily and rapidly. Work with R&D as needed during isolation, correction, and implementation of any delivered resolution.
- Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level.
- Properly de-escalate customers through expert communication and resource engagement, ensuring that all customers that you influence are receiving excellent service. Expected to handle more complex and escalated cases.
- Demonstrate a deep understanding of networking technologies and how they are utilized by our products, platform, and customers. Expert at reading and analysing network and other technical diagrams to aid in problem diagnosis and resolution and often provide mentoring to colleagues to improve their technical abilities.
- Provide training to colleagues in real time as you perform your work and assist them in being successful in their roles. Develop training materials, best practice documentation, and other resources that will help others, including customers, to be more successful with our products.
- While a consistent work schedule is a norm, the ability to work a flexible schedule and provide on-call services is needed from time to time.
Have you got what it takes?
- 7+ years’ work experience in a technical customer service role, preferably in a technical support capacity.
- Minimum of three years of experience working with and advanced knowledge of technologies such as SaaS, telecommunications, contact centre software, networking technologies such as VOIP, QoS SIP, APIs, BOTs TCP/IP, HTTP, HTTPS, SFTP, scripting, load balancers, proxies, firewalls, and Relational Databases (MSSQL, Oracle, MySQL).
- Excellent technical, analytical, and problem-solving skills for diverse and complex issues in high-pressure, complex, SaaS multi-platform/system/vendor environments.
- Excellent professional, written and verbal communications skills with the ability to capture all details in written form during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with.
- Time management skills that allow you to work in a highly influential manner in an interrupt-driven environment. Ability to multi-task and maintain professional composure during stressful situations, prioritizing your activities appropriately.
- Superior analytical and problem-solving skills while managing diverse and complex issues in high-pressure, complex, multi-platform/system/vendor environments.
- Proven ability to utilize, create and update knowledgebase resources in the course of your work.
- Proven ability to drive escalated customer problems to resolution utilizing appropriate internal and external resources.
- Ability to communicate effectively across all company teams such as Product Management, Research and Development, Quality Assurance, Professional Services, and Executive/Senior Management teams to resolve technical issues.
- Industry experience including understanding of the contact centre business, as well as general market and business trends.
- Understanding of networking technologies and telecommunications architecture (PBX, Carriers, VoIP).
- Demonstrated ability to work independently as part of a larger team.
- Ability to excel in a fast-paced, agile environment with assertiveness, critical thinking, and strong problem-solving skills.
- Ability to adapt quickly to change, think on your feet, communicate positively and work proactively.
You will have an advantage if you also have:
- Ability to troubleshoot VoIP, telephony/telecom technologies, MPLS, SIP, Ethernet, OC-X, 1+ and toll-free services.
- Experience in a technical support role in a software or telecommunications environment.
- Workforce Management software and/or outbound dialler experience.
- Web Services and API knowledge and understanding of conceptual use.
- Competent in database and SQL concepts.
Education Requirement:
Bachelor’s degree in computer science, Business Information Systems, Networking or a similar field, or equivalent work experience required.
Requisition ID: 10963.
Reporting into: Manager, Technical Support.
Role type: Individual contributor.
#LI-Remote
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute be...
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are looking for a Senior software engineer who is passionate about solving infrastructure challenges through software engineering and automation. In this role, you will design, develop, and maintain scalable automation frameworks that streamline cloud infrastructure provisioning, configuration management, and operational processes.
You will build programmatic infrastructure solutions using Python, Jinja2, and Terraform, generating and managing Infrastructure as Code (IaC) at scale. You will also leverage Puppet for configuration management and develop PowerShell-based automation to support and optimize Windows environments.
This is a highly technical, coding-focused position. The ideal candidate is a software-minded engineer who writes clean, maintainable, and testable code every day—not just ad hoc scripts. You should be comfortable designing reusable automation components, applying software development best practices, and driving operational excellence through automation across complex cloud and hybrid environments.
How Will You Make an Impact?
- Drive infrastructure standardization and operational excellence by designing and developing scalable automation frameworks in Python that enable consistent and repeatable deployments across cloud and on-premises environments.
- Accelerate infrastructure provisioning by building and enhancing Terraform code-generation platforms using Python and Jinja2, enabling teams to produce validated, environment-specific infrastructure code from reusable templates.
- Improve system reliability and compliance by developing and maintaining Puppet modules, manifests, and Hiera configurations that manage Linux and Windows environments at scale.
- Increase operational efficiency across Windows platforms by creating robust PowerShell automation solutions for server management, Active Directory administration, and hybrid cloud integrations.
- Simplify complex infrastructure workflows by developing internal automation tools, command-line utilities, and APIs that empower engineering teams to self-service common operational tasks.
- Enhance the speed and safety of infrastructure delivery by integrating automation frameworks with CI/CD pipelines, enabling automated validation, testing, and deployment of infrastructure changes.
- Improve software quality and reduce deployment risk by implementing comprehensive testing strategies for infrastructure code, including unit testing, linting, and integration testing.
- Partner closely with cloud, platform, and application teams to identify manual processes, eliminate operational toil, and drive automation-first solutions across the organization.
- Enable long-term scalability and maintainability by creating clear documentation, standards, and runbooks for automation frameworks and infrastructure templates.
- Contribute to a strong engineering culture by participating in code reviews, sharing best practices, and continuously improving the quality, security, and maintainability of automation solutions.
Have you got what it takes?
Python & Automation Development
- 5+ years of Python development experience — not scripting, but structured, testable application code
- Strong understanding of Python packaging, virtual environments, dependency management (pip, Poetry), and code quality tooling (pylint, black, mypy)
- Experience building CLI tools and automation frameworks using Python (Click, Typer, or similar)
- Hands-on experience with Jinja2 templating — building reusable, parameterised templates for configuration and infrastructure code generation
- Experience with pytest for unit and integration testing of automation code
Terraform & IaC Code Generation
- Strong Terraform proficiency: module design, state management, remote backends, workspaces, and dependency graphs
- Proven experience generating Terraform HCL programmatically using Python and Jinja2 — building template-driven pipelines that produce valid, linted, plan-ready infrastructure code
- Familiarity with Terraform tooling: tflint, tfsec, terraform-docs, Terragrunt, or Atlantis
- Understanding of Terraform provider internals and resource lifecycle management
Puppet & Configuration Management
- Hands-on Puppet experience: writing manifests and modules, Hiera data hierarchies, node classification, and r10k / Code Manager workflows
- Experience managing mixed Linux and Windows environments with Puppet at scale
- Familiarity with puppet-lint, rspec-puppet, and automated Puppet module testing pipelines
- Understanding of Puppet Enterprise or open-source Puppet Server administration
PowerShell Scripting
- Proficient PowerShell scripting for Windows Server administration, task automation, and hybrid cloud integrations (AWS Tools for PowerShell, Azure PowerShell)
- Experience writing reusable PowerShell modules, functions, and error-handling patterns
- Familiarity with Pester for PowerShell unit testing
- Experience automating Active Directory, Group Policy, or Windows networking tasks via PowerShell
Cloud & Infrastructure
- Solid AWS experience: EC2, EKS/ECS, Lambda, S3, RDS, VPC, IAM, and CloudWatch — understanding of services as automation targets
- Familiarity with CI/CD platforms and integrating infrastructure code pipelines (GitHub Actions, Jenkins, GitLab CI)
- Comfortable working with Linux and Windows Server in production environments
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11295
Reporting into: Director, Cloud Operations CXone, EMEA
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute be...
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Leader (Fullstack Backend focused) based in United Kingdom.
This is a high-impact technical leadership opportunity within a fast-growing fintech environment.
You will shape backend architecture, technical standards, and the engineering roadmap while remaining hands-on.
The role combines team leadership with the design and delivery of scalable, reliable APIs and distributed systems.
You’ll work closely with Product, Frontend, DevOps, and other stakeholders to turn business needs into robust solutions.
You’ll also help introduce AI-powered development practices that improve engineering velocity and product quality.
The environment rewards ownership, adaptability, curiosity, and pragmatic technical decision-making.
It’s an opportunity to influence both the technology and the engineering culture while solving complex problems at scale.
Accountabilities
- Lead, mentor, and support a team of engineers while establishing strong engineering practices, coding standards, and a culture of continuous improvement.
- Partner with Product, Frontend, DevOps, and other teams to define and deliver scalable technical solutions aligned with business objectives.
- Architect, develop, and maintain high-performing backend services and APIs using TypeScript, Node.js, and modern backend frameworks.
- Design systems for high availability, strong performance, security, scalability, and zero-downtime deployment.
- Own backend technical direction and roadmap decisions, balancing immediate delivery requirements with long-term maintainability and scalability.
- Strengthen system reliability through effective testing, monitoring, logging, observability, incident management, and performance optimization.
- Leverage AI tools, automation, and emerging technologies to improve developer productivity, engineering workflows, and end-user experiences.
- Evaluate and introduce new technologies where they can meaningfully improve the platform, development process, or product.
- Translate business and product requirements into robust backend architectures and serve as a bridge between engineering and product stakeholders.
- 6+ years of backend development experience, including at least 4 years in a technical leadership or lead engineering role.
- Strong proficiency with TypeScript, Node.js, and backend frameworks such as NestJS or Express.js.
- Proven experience designing, building, and maintaining scalable APIs, backend services, and distributed systems.
- Strong knowledge of relational and non-relational databases, data modeling, and query optimization.
- Experience with cloud infrastructure, preferably AWS, along with containerization, CI/CD, and infrastructure-as-code practices.
- Solid understanding of event-driven architectures, messaging systems, and asynchronous processing; experience with technologies such as Apache Kafka is an advantage.
- Demonstrated ability to incorporate AI tools and workflows into software development to improve speed, efficiency, and quality.
- Experience leading or mentoring engineers, conducting code reviews, establishing technical standards, and setting engineering direction.
- Good understanding of frontend concepts and the ability to collaborate effectively with frontend engineers.
- Strong knowledge of software security, testing strategies, observability, reliability, and performance optimization.
- Excellent communication and collaboration skills, with the ability to lead technical discussions across functions.
- Proactive, adaptable, and comfortable operating in a fast-paced environment where priorities can evolve quickly.
- Strong ownership mentality, sound judgment, curiosity, and a commitment to continuous learning and improvement.
- Fully remote work environment.
- Full-time opportunity within a fast-growing fintech organization.
- High-impact role with significant influence over backend architecture, technical strategy, and engineering practices.
- Opportunity to work on financial technology and Forex-related solutions with real-world impact.
- Exposure to modern cloud technologies, AI-assisted development, automation, and emerging engineering practices.
- Collaborative environment with close interaction across Engineering, Product, Frontend, and DevOps.
- Opportunities to mentor engineers and shape a high-performing technical culture.
- Professional growth through ownership of complex technical challenges and strategic initiatives.
Requirements
Benefits
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Leader (Fullstack Backend focused) based...
MUST HAVE UK WORK PERMIT. NOT A REMOTE ROLE, 100% IN-PERSON AT OUR LONDON OFFICE.
Do you want to take part in defining the future of Private Equity? Do you thrive in a fast-paced environment, where you can gain a tremendous amount of responsibility quickly? Do you want to be part of an exceptional team with motivated and extremely driven people? Are you curious or passionate about event operations and logistics? If so, you might be our next member of the operations team.
About Private Equity Insights
Private Equity Insights is the world’s largest Private Equity community with over 500k followers on LinkedIn, organizing a series of 12 global private equity events every year with 3,000+ GPs and 2,000+ LPs among the attendees. Private Equity Insights is part of United Media, which focuses on building large-scale industry media and conference products in sectors such as insurance, finance, retail, etc. As of today, we have organically launched 8 media companies and acquired one.
What We Offer You
You will be a key player in helping to build the greatest global conferences. We will ensure that you are given both the training and tools to succeed in the role and drive you to continue to push yourself in order to maximise your career development. You’ll be based out of our HQ in London, where you will have the opportunity to interact with people at all levels across the business. We will offer you the following:
- A competitive salary and market-leading OTE with our top performers are earning over £140,000 annually.
- An opportunity for getting operational experience in a scale-up business where both your work and the results are highly tangible and matter to the business.
- Unlimited growth potential in our group - we strongly believe in and have a track record of promoting internally.
- A chance to work closely with our senior leadership team on conference strategies.
- International travel to our conferences.
Your Responsibilities
Your mission is to own the full sales cycle in selling high-value conference sponsorships to senior prospects. In order to be successful, your main duties will include:
- Build new business revenue: Deliver credible, professional sales pitches to new prospects in order to achieve ambitious sales targets
- Pipeline development: Work with our marketing and analyst team to source, contact, and set up meetings with potential sponsors
- Nurture client relationships: Work closely with our content and delivery teams to ensure best-in-class delivery
- Leverage our expertise: Work hand-in-hand with our content team to create compelling pitches to inspire our prospects
What We Expect From You
You possess a strong work ethic with a high sense of urgency, and you have both the drive and desire to be the very best at what you do. You take ownership of everything you do, along with having a growth mindset, constantly looking for areas to improve. Moreover, you share our passion for building and executing new businesses. We expect that you can demonstrate:
- Sales excellence: Solid experience and evidence of regularly outperforming targets within a B2B sales role
- Drive and passion: Evidence of a passion for sales and business development
- Team spirit: Are curious about people and love to speak, build, and nurture relations
- Communication expert: Showcase stellar verbal and written communication skills
- Pride in work: Uphold the highest standards, ensuring every task you undertake is a testament to quality.
Start date: Flexible, ASAP
The role is on-site, Monday to Friday, based in our offices near Victoria. It is essential, as we work at a fast pace and collaborate in person to create market-leading events throughout the year.
MUST HAVE UK WORK PERMIT. NOT A REMOTE ROLE, 100% IN-PERSON AT OUR LONDON OFFICE. Do you want to take part in defining the future of Private Equity? Do you thrive in a fast-paced e...
Lead B2B Sales Representative Career Outlook & Remote Insights
Role Overview
Lead B2B Sales Representative is one of the highest-demand remote specializations. Day-to-day, you work asynchronously with distributed teams across timezones with high ownership and flexible hours.
Skills & Toolkit
Leading global companies hiring for a Lead B2B Sales Representative look for strong communication skills, self-direction, and proven hands-on experience in modern asynchronous workflows.
Compensation & Growth
Salaries for remote Lead B2B Sales Representative roles are globally competitive, often including equipment stipends and performance bonuses.
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