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Lead Architect Remote Jobs
Explore verified 100% remote Lead Architect opportunities with direct employer application links. We found 179 active positions.
About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.
Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI.
About the Role
We’re looking for a senior communications leader to shape how OpenAI communicates about cybersecurity.
This person will define the global narrative, lead communications for major product, research, and business milestones, and build sustained programs that explain how OpenAI is helping advance cyber defense while managing the risks created by increasingly capable models.
The role will connect OpenAI’s work across cybersecurity products and capabilities, responsible deployment, threat intelligence, enterprise security, research, and public policy. You will work closely with Security, Product, Research, Preparedness, Safety, Global Affairs, Go-to-Market, Legal, and Marketing to anticipate opportunities and risks, develop coordinated communications, and build trust with security practitioners, customers, policymakers, and the public.
This is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through major launches, technical disclosures, and fast-moving issues.
This role reports to the Head of Communications, Business and is based in San Francisco, CA. We use a hybrid work model of 3 days per week in the office and offer relocation assistance.
In this role, you will:
Define and lead communications strategy for OpenAI’s cybersecurity work, from global narrative development through launches, research, threat reporting, and sustained storytelling.
Build a clear, differentiated story about how OpenAI can strengthen cyber defense while developing and deploying advanced capabilities responsibly.
Lead communications for major cybersecurity products, model capabilities, research, partnerships, policy initiatives, and company milestones.
Partner closely with the Product and Research Communications team, along with Security, Product, Research, Preparedness, Safety, Global Affairs, Go-to-Market, Legal, and Marketing, to deliver coordinated communications across earned, owned, executive, and social channels.
Own media engagement and build trusted relationships with leading cybersecurity, technology, national-security, policy, and business press.
Advise senior leadership on positioning, messaging, launch strategy, reputation, and communications for high-visibility or fast-moving security issues.
Translate complex technical, security, product, and policy decisions into clear and credible communications, while establishing messaging systems and operating rhythms that keep teams aligned.
You might thrive in this role, if you have:
12+ years of communications experience, with deep experience in cybersecurity, security technology, threat intelligence, national security, infrastructure, or another highly technical field.
Strong press instincts and relationships, with a track record of shaping narratives and landing meaningful coverage with cybersecurity, technology, policy, or business media.
Enough technical fluency to work credibly with security researchers, engineers, threat analysts, product leaders, and technical journalists.
Experience communicating consequential products, research, threat findings, vulnerabilities, incidents, or policy issues in high-scrutiny environments.
Exceptional judgment about accuracy, transparency, confidentiality, and the risks created by imprecise language.
Skill advising senior executives and technical leaders through high-visibility moments with calm and clarity.
The ability to move fluidly between setting the strategy and executing the details, while aligning diverse stakeholders behind a coherent story.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team includes External Communications, Inte...
About Docker
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. As a Principal Solution Architect, you'll play a critical role in building and scaling this function. You will join a team of seasoned experts with deep experience backed by Docker's unmatched reach across Fortune 500 companies.
This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion.
You'll serve as a trusted advisor to our largest and most strategic partners and enterprise customers, providing thought leadership on integrating Docker agentic solutions within enterprise environments.
Responsibilities
Build and Scale the Professional Services Practice
Develop and codify repeatable reference architecture patterns across Docker's core use cases including self-hosted and air-gapped deployments, MCP (model context protocol)/AI agent environments, IDP integrations, and secure supply chain workflows so that engagements scale consistently across customers and partners.
Translate reference architectures into customer-facing technical collateral, SOW templates, and success patterns that reduce scoping time and improve delivery consistency.
Collaborate with product, marketing, and revenue teams to integrate services into GTM motions and align delivery to Docker's AI platform roadmap.
Identify offerings that drive product expansion, renewals, and long-term customer value.
Support Partnerships & Alliances in selecting, onboarding, and enabling technical integration partners, system integrators (SIs), and service delivery partners.
Drive Strategic Customer Outcomes
Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains.
Lead technical discovery and architecture engagements that span enterprise integration layers
Architect and deliver self-hosted Docker deployments within air-gapped, regulated, and complex enterprise environments including local image registry setup, offline toolchain configuration, and compliance-driven infrastructure design.
Design and Guide customers through implementation of agentic AI toolchains, including MCP server/client architecture, tool orchestration, observability integration and secure deployment patterns aligned to Docker's AI platform.
Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions.
Directly deliver or assign and oversee appropriate delivery partners to execute service engagements and ensure technical objectives are met.
Enable Cross-Functional Success
Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines.
Translate field insights including enterprise integration patterns, IDP/SSO friction points, observability gaps, and AI deployment challenges into actionable product and services strategy, roadmap, and partner capabilities.
Qualifications
Required
7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm.
Demonstrated experience architecting and deploying self-hosted and air-gapped deployment architectures: local image registries, offline toolchain configuration, network-isolated Kubernetes clusters, and compliance-driven infrastructure constraints common in regulated industries.
Enterprise integration experience across Identity Providers (Okta, Azure AD, LDAP/Active Directory) and federated identity protocols (OIDC, SAML, SSO), including RBAC design within complex, multi-tenant enterprise environments.
Working knowledge of Model Context Protocol (MCP) and its application to agentic AI toolchains including MCP server/client architecture, tool and resource orchestration, and secure containerized deployment patterns.
Hands-on experience with AI/ML workflows, LLM deployment, and agentic AI architectures in enterprise environments with awareness of Docker's AI platform roadmap including AI agent containerization, model provenance, and AI supply chain security.
Deep understanding of container and software supply chain security: Docker Hardened Images (DHI), Secure Supply Chain (SSC), SBOM generation, image signing and attestation, vulnerability management, and runtime governance.
Excellent facilitation and stakeholder management skills; able to lead executive-level architecture conversations and influence senior stakeholders without formal authority.
Direct experience delivering high-quality services engagements that achieve customer value while meeting revenue and ARR growth targets within a revenue organization.
Recognition by enterprise customers as a strategic technical advisor.
Bonus
Experience architecting AI platforms in large enterprise environments LLM deployment pipelines, model provenance, artifact signing, and secure AI supply chain patterns.
Background enabling system integrators, consultancies, or partner ecosystems.
Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government.
Led AI security architecture engagements that addressed model provenance, artifact signing, and supply chain integrity for containerized AI workloads including secure MCP server deployment, tool and resource access controls, secrets management within agentic pipelines, and runtime isolation patterns for LLM-based applications.
What to Expect
First 30 Days
Onboard to Docker's mission, values, and operating model.
Deeply familiarize yourself with our product portfolio, AI platform roadmap, and strategic customers.
Build strong partnerships with Product, Engineering, and Sales functions.
Plug into the team's rhythm of business (standups, reviews, shadow customer engagements).
First 90 Days
Scope, define SOWs, delivery, and oversight of customer service engagements.
Participate in the creation of reference architectures for key use cases..
Participate in initiatives to build out and improve the services department's offerings.
One-Year Outlook
Successful delivery and oversight of customer service engagements.
Contribute materially to the build-out of Docker's service offerings across AI, security, and enterprise integration practices.
Institutionalize continuous improvement by providing field feedback including enterprise integration patterns, deployment blockers, and observability gaps to the product team.
Docker does not offer visa sponsorship for this role.
Compensation & Equity
EU: €119K – €170K + equity
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Posting Information
Open vacancy: This posting is for an existing open role.
AI in hiring: Docker may use AI-assisted tools during our recruiting process.
Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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Perks & Benefits
Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
Home office support – Set up your workspace for comfort and success.
Technology stipend – Equivalent to US$100 net per month to help support your work.
Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
Parental leave – 16 weeks of paid parental leave after six months of employment.
Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
About Docker Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo f...
Who we are
Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.
As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.
We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.
The role
This role sits at the intersection of People operations, systems, automation, service delivery and employee experience. You will take an existing global People Operations setup and make it simpler, more reliable and more scalable as the company grows.
This is not a role for someone who wants to maintain established HR processes. We are looking for someone who can understand where the current model is creating friction, determine what genuinely needs to change, and then build the systems, processes and team capability required to solve it.
You will work closely with our People Operations, HRIS & Systems, Payroll, Workplace, Business Partnering and Finance teams.
The day-to-day
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Design an end-to-end People Operations process landscape across the full employee lifecycle
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Identify and resolve areas where ownership, processes or controls are unclear or unnecessarily complex
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Build a scalable global operating model while enabling local flexibility where genuinely required
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Establish clear service ownership, service levels and escalation paths across the function
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Partner with the HRIS & Systems team to identify automation opportunities that improve speed, accuracy and employee experience
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Build self-service solutions that improve experience without removing important human judgement
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Use data and operational insight to identify bottlenecks and drive continuous improvement
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Guide thoughtful adoption of AI tools across People Operations
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Own and improve employee lifecycle administration, onboarding, offboarding, HRIS data processes, service delivery ticketing, payroll inputs, mobility and relocation processes, and documentation
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Give the People Operations team clear ownership and accountability over their areas
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Develop People Operations Partners who can operate independently and confidently
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Create visibility on team priorities, commitments, risks and performance
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Shift the team from reactive support towards proactive operational ownership
You should apply if you
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Have built or significantly improved People Operations within a fast-growing or complex organisation
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Have redesigned processes rather than simply inherited and maintained them
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Demonstrate strong judgement about when to standardise and when local variation is genuinely necessary
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Have operated across multiple countries, with exposure to Germany, the UK and France particularly valuable
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Have developed and grown operational teams, building their ability to work independently
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Collaborate effectively with senior stakeholders while staying close enough to operations to understand what is actually happening
Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.
Nice to Have
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Experience with HRIS, workflow automation and service delivery tooling
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Experience defining service levels, controls and operational metrics
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Experience working with external payroll or other service providers
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Exposure to People Operations at scale within a comparable environment
Join Helsing and work with world-leading experts in their fields
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Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns
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The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world
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Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward
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In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts
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We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about
What we offer
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Competitive salary and VSOP options
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Relocation support: up to €2,500 and 4 weeks temporary accommodation
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Learning: €500/£450 yearly allowance
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Health & wellness: gym membership and mental health support (Nilo.health)
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Social: regularly company events and monthly social allowances
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Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers.
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Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work
These are the core benefits across all locations, there may be additional benefits in certain locations.
Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.
Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sover...
We are Cintra. Known for our award-winning software that delivers payroll solutions to over 1000 clients. If you're passionate about payroll and are eager to join a dynamic team of seasoned professionals, this is the opportunity for you.
As the proud recipient of the Payroll Service Provider of the Year 2025 award at the CIPP Annual Excellence Awards, we offer exciting opportunities for professional development, competitive bonus structures, and a collaborative work environment.
Our modern offices are located in Hoults Yard, nestled on the outskirts of the vibrant Ouseburn Valley. This area boasts a thriving creative community, rich local heritage, and a lively social scene.
We are looking for a senior, hands-on Platform / DevOps engineer to take technical ownership of the production infrastructure supporting our SaaS products.
Core Technical Skills
· Production operations: Strong incident-management skills, root-cause analysis, runbooks and P1 production support.
· Cloud cost optimisation and capacity management.
- Hybrid and flexible working arrangements supporting your work-life balance
- Employer matched pension contribution to 5%
- Wellbeing support through our company-funded health plan, health checks and employee assistance program
- Onsite parking
- And more!
Further details of the role can be found linked in the Job Description. Please note that we do not accept unsolicited CVs from agencies for this position, we thank you for your cooperation. We reserve the right to close this job advert at anytime should there be a high volume of applications.
Join our Development Team as a Platform Engineering Lead! We are Cintra. Known for our award-winning software that delivers payroll solutions to over 1000 clients. If you're passio...
Kiss My Apps — компанія-платформа, що об’єднує 7 продуктових вертикалей та 30+ AI-first продуктів, 100+ мільйонів користувачів, власну екосистему аналітичних, пеймент та маркетингових розробок.
Продукти KMA це світові лідери в нішах utilities, lifestyle, health&fitness — AI Remodel, Printer, Botan, Calorie Counter і не тільки. Це продукти, що займають топ-1 місця App Store й вирішують потреби комʼюніті з сотень мільйонів людей.
Наш темп — це наш competitive advantage. KMA зростає мінімум х3 рік до року — і ми шукаємоі ми шукаємо Senior Martech Engineer того/ту, хто допоможе масштабуватись ще швидше.
Коротко про роль:
Ти очолиш новий напрямок автоматизації маркетинг-продакшену та станеш першим розробником внутрішньої платформи, яка об’єднає точкові автоматизації в єдиний масштабований продукт. Це роль із високим рівнем ownership: від дослідження технологій та проєктування архітектури до запуску MVP, перевірки на реальних задачах і подальшого масштабування рішення на 3+ маркетингові напрямки. Ти зможеш не просто реалізовувати задачі, а визначати логіку, технічне бачення та розвиток продукту, яким команда користуватиметься щодня.
Твої задачі:
Проєктувати та будувати з нуля внутрішню платформу автоматизації маркетингового й креативного продакшену: від архітектури до робочих пайплайнів.
Автоматизовувати рутинні процеси маркетинг-команд і знаходити точки, де технології можуть суттєво скоротити час виробництва креативів.
Досліджувати, тестувати та впроваджувати нові AI-рішення й інструменти, які можуть підвищити ефективність команд.
Створювати MVP-інтеграції та перетворювати перевірені рішення на стабільні й масштабовані інструменти.
Формувати єдину архітектуру автоматизацій замість набору окремих точкових рішень.
Вимірювати ефективність платформи через adoption, швидкість продакшену, якість результатів та рівень автоматизації процесів.
Документувати рішення та процеси так, щоб платформу могли підтримувати й розвивати інші спеціалісти.
Що очікуємо від тебе:
Досвід розробки та запуску технічних продуктів, платформ або комплексних automation-рішень з нуля.
Вміння самостійно проєктувати архітектуру рішення та приймати технічні рішення без постійного мікроменеджменту.
Практичний досвід інтеграції різних сервісів, API та інструментів у єдині робочі пайплайни.
Інтерес і практичний досвід роботи з AI-інструментами та готовність постійно досліджувати нові технології.
Продуктове мислення: здатність працювати не лише з технічною реалізацією, а й із проблемою користувача, adoption та результатом для бізнесу.
Вміння розуміти та структурувати запити маркетинг-команд і перетворювати їх на технічні рішення.
Самоорганізація, адаптивність до змін
Критичне мислення, здатність аргументувати рішення, працювати з фідбеком та брати відповідальність за результат.
Тобі до нас, якщо шукаєш:
Можливість з нуля побудувати окремий automation-напрямок і визначати його технічне бачення.
Роль із високим рівнем ownership, де ти самостійно прийматимеш архітектурні та продуктові рішення.
Можливість створити платформу, яка напряму впливатиме на швидкість і масштаб маркетингового продакшену кількох юнітів.
Простір для постійного тестування AI-технологій та швидкого впровадження найсильніших рішень у реальні бізнес-процеси.
Видимий результат роботи: вже за перші місяці твій продукт тестуватимуть на реальних задачах, а надалі використовуватимуть команди щодня.
Ми пропонуємо:
Формат роботи на твій вибір: fully remote з будь-якої точки вільного світу, а також доступ до одного з наших офісів за бажанням (Київ, Варшава).
Умови, завдяки яким ти можеш сфокусуватись на перформансі: гідна винагорода, що відповідає твоїм скілам та досвіду. А також ми забезпечуємо технікою незалежно від формату роботи та географії.
Кар’єрне зростання через дію: 80%+ усіх leads в Kiss My Apps ще 2-3 роки тому були світчерами. Твій вплив тут не визначається роками в резюме — він визначається тим, як швидко ти навчаєшся, береш відповідальність та береш оунершіп за власну карʼєру.
Командні активності: Для підтримки ментального здоров’я нашої команди ми пропонуємо онлайн-заняття йогою двічі на тиждень.
Розвиток та професійна реалізація: проводимо внутрішні speaking clubs англійською з нейтів спікером, а також надаємо можливість виступати на внутрішніх та зовнішніх івентах від Kiss My Apps. Крім цього ти матимеш річний бюджет на покриття до 50% професійних конференцій, освітніх подій та івентів.
Додаткові бенефіти, де ти обираєш: надаємо фіксований бюджет на рік з якого ти сам обираєш, яку статтю витрат покрити: 50% від медстрахування, психотерапії, спорту чи стоматології. А також 40 днів оплачуваного відпочинку та лікарняних без привʼязки до дат.
Опора в умовах війни: забезпечуємо кожного всім необхідним для безперебійної роботи, системно підтримуємо Сили Оборони та долучаємось до ініціатив із відновлення України.
Як виглядає hiring процес:
Інтро з рекрутером
Технічна співбесіда
Фінальна співбесіда з командою
Якщо ти хочеш не просто автоматизувати окремі задачі, а з нуля створити платформу, яка змінить підхід до маркетинг-продакшену в масштабі кількох продуктових напрямків — let’s launch the future together!
Kiss My Apps — компанія-платформа, що об’єднує 7 продуктових вертикалей та 30+ AI-first продуктів, 100+ мільйон...
This is a remote position.
Quality Assurance Team Lead
Start Date: 28th September 2026 - 6 Month Contract
Rate: Competitive Inside IR35
Role Purpose:
Working within the Regulatory Assurance function, lead a small team of 2nd Line Customer Outcomes testers, providing independent assurance over end to end customer outcomes across the Motor Finance Commissions programme through SSS and targeted risk-based testing. Supporting to embed the newly rolled-out 2nd Line QA framework and scorecard.
Key Responsibilities:
- Lead and oversee delivery of the 2nd Line QA testing plan, ensuring appropriate coverage of SSS and risk-based areas.
- Manage and coach the testing team, ensuring consistent application of the testing methodology and quality of judgements
- Review and assure testing outcomes, particularly complex, high-risk or contentious cases
- Identify and flag trends, systemic issues, customer detriment or emerging risks
- Identify and recommend to the Regulatory Assurance Lead where expanded testing or deep dives should take place
Experience / Skills;
- Strong Financial Service QA, compliance monitoring, outcomes testing or assurance experience.
- Previous experience leading QA/assurance teams and overseeing case-based testing.
- Strong judgement with the ability to identify systemic risk and potential customer detriment.
- Confident senior stakeholder management, challenge and escalation skills.
This is a remote position. Quality Assurance Team Lead Start Date: 28th September 2026 - 6 Month Contract Rate: Competitive Inside IR35 Location: Remote Role Purpose : Working with...
Location: London (UK)
Department: Engineering
Hours: Full-time
About YLD:
YLD is a software engineering and product design consultancy, founded in 2013, headquartered in London, with delivery teams in Lisbon and Porto.
We work with engineering and product leaders who know what good looks like and are frustrated by the gap between strategy and execution. We embed senior engineers and designers inside client teams, working in their codebase, their tooling, their delivery rhythm. AI runs through how our teams work, and we help clients adopt it into their own workflows too.
About the role:
We're building out data as a first-class practice at YLD, and we need someone in London who can be the credible technical voice in front of clients and prospects, not just describing what we could do, but backing it with real delivery experience.
This is a senior role, reporting to our Head of Engineering. You'll sit alongside our commercial and client services leadership in meetings where technical credibility matters, help shape and win new engagements, and stay close enough to client work to guide it and step in yourself when an engagement needs you. Alongside, we expect you to build our external reputation in data through events, writing, and the wider community.
About you:
You've been a strong data engineer or data lead for years, and you're comfortable in front of a client as well as in a pull request. You know what good data work looks like well enough to spot it, or its absence, in the first ten minutes of a client conversation. You've probably led a team before. Consultancy background is a strong plus, but not essential if you've got real client or stakeholder exposure elsewhere.
You don't need an existing public profile in the data community, but you'll need the appetite to build one and the technical depth to make it credible when you do.
Your day-to-day responsibilities will look like this:
Hands-on delivery (core, from day one)
- Doing hands-on data engineering work directly, pipelines, transformation layers, models, and the infrastructure around them, not just guiding others
- Adapting to different client contexts: legacy warehouse migrations, greenfield lakehouses, transformation layers that need rescuing
- Guiding the wider team and unblocking hard technical problems as your remit grows beyond your own delivery
- Defining and evolving our internal standards for data work: testing, documentation, project structure, code review
- Mentoring and growing data engineers across the company
Client and commercial (core, from day one)
- Joining client and prospect meetings as the technical authority on data, alongside our client services and commercial leads
- Shaping proposals and pitches, translating client problems into a credible data approach and a defensible scope
- Acting as the escalation point on live data engagements when technical judgement calls need weight behind them
- Travelling to client sites for workshops, discovery sessions, and in-person relationship building, and representing YLD at external data events
Practice, talent, and external profile (growth, over the first year)
- Owning the growth of YLD's data practice: capability, reputation, and headcount over time
- Contributing to attracting and hiring strong data engineers into YLD
- Representing YLD at data events and in the wider community as your standing in the market builds
- Supporting our sales team so that data becomes something we can proactively sell, not just respond to
You'll have the following skills and experience:
Leadership and commercial
- Consulting or agency experience is a strong plus, but real client or stakeholder-facing exposure elsewhere is acceptable
- A track record of technical leadership: leading a team or function
- Comfortable presenting to senior client stakeholders and holding your own under commercial pressure
- Cross-functional fluency: you translate engineering constraints into business terms and negotiate realistic commitments
- Appetite to build a public presence in the data community over time, even if you don't have one yet
Technical
Not theoretical, evidenced by things you've actually shipped, and deep enough to set the bar for a team and answer a sceptical client:
- SQL as engineering: read and review SQL that performs at scale, and understand query planning, engine quirks, and how materialisation choices affect cost and performance well enough to guide a team's decisions
- Python for data: built and maintained production data systems in typed, testable Python, not just notebooks, and can set that standard for others
- Data modelling: made deliberate choices between dimensional, Data Vault, normalised and denormalised designs, and can explain the trade-offs in flexibility, query performance, and maintainability to both engineers and clients
- Transformation architecture: design transformations that are idempotent, incremental, and dependency-aware. You think in DAGs, not scripts
- Pipeline design: weigh batch, streaming, and micro-batch trade-offs against latency, complexity, cost, and reprocessability, and pick the right approach for the problem
- Data testing: know what to catch at build time (schema contracts, assertions, transformation logic) versus defer to observability, and can make that call for a team
- Data observability: treat data reliability like site reliability, with measurable indicators, alerting, incident response, and root cause analysis
- CI/CD for data: version, test, and deploy pipelines like software, with environment promotion, rollback strategies, and infrastructure as code
- Data governance: implemented lineage, cataloguing, sensitive data classification, or access control, and can hold a client to account on making data auditable and secure
- Cost-conscious: optimised warehouse spend, storage strategies, or job efficiency, and treat compute as a resource to manage, not ignore
- Platform fluency: worked across orchestration (Airflow, Dagster), warehouses (Snowflake, BigQuery, Databricks), ingestion (Fivetran, Airbyte, custom), and transformation (dbt, Spark)
- AI Native: experienced in agentic coding workflows (context, harness, loop, and graph engineering), and able to embed AI Engineering constructs into pipelines (RAG, semantic search, evals, guardrails, etc)
You should apply if:
- Confident and credible in front of clients and prospects, without needing a script, and comfortable holding a firm technical or commercial line when a client or prospect pushes back
- Still able to hold up in a deep technical review today, architecture, data modelling, pipeline design, not just talk about decisions you made a few years ago
- Self-motivated, and want to own building a practice, not just execute a workstream someone else has defined, and comfortable without a fully defined remit from day one
- Able to work well with commercial and client services colleagues who aren't technical themselves, translating for them without talking down
- Genuinely energised by variety: different clients, different stacks, different problems, rather than depth in one domain
- Happy travelling regularly, client sites, workshops, industry events, wherever the work and the relationship-building actually happens
- Looking for a role that combines hands-on delivery with client-facing exposure and external visibility (speaking, writing, community), not just one of these
Benefits you’ll receive:
- Company Private Health care (currently provided by Vitality)
- Enhanced fully paid maternity and paternity leave for up to 6 months
- Company's Pension Scheme
- 25 days annual holiday (excluding Public Holidays)
- £2000 annual allowance for Training/Conferences
- £300 annual allowance for additional hardware
- Mental Health support
- Bonus (depending on Company performance and results)
- Company laptop
- Generous referral schemes
Our typical Recruitment Process looks like this:
- Screening call with the Talent team (45-60 mins)
- Technical conversation with our Head of Engineering and a senior data specialist (60 mins)
- Scenario exercise with our Head of Engineering, Head of Client Services and COO (60–90 mins)
Get a glimpse of what it's like working at YLD! 🤳
Check out our LinkedIn page
We live and breathe our values, and know you will too:
- Growing every day
- Including everyone
- Relationships built on honesty and ethics
- Inspiring solutions
- Winning together
We’re an equal-opportunity employer and value diversity in all its forms. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability. We also offer a remote-first working environment, with flexible working and work–life balance as standard for all employees.
Location: London (UK) Department: Engineering Hours: Full-time About YLD: YLD is a software engineering and product design consultancy, founded in 2013, headquartered in London, wi...
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Product Designer, Marketplace based in United Kingdom.
As Lead Product Designer, you will own the end-to-end design direction for a high-impact discovery marketplace connecting creators with audiences seeking meaningful experiences. You’ll tackle a complex two-sided marketplace where creator visibility and consumer trust must work together. The role places AI at the center of the discovery experience, creating new challenges around personalization, intent, recommendations, and trust. You’ll work closely with a founder-led product team and experienced engineers to turn ambitious ideas into polished, shipped experiences. You’ll have significant autonomy to identify opportunities, frame problems, prototype rapidly, and shape product strategy. This is an opportunity to influence a critical product area while raising the design bar across a talented, globally distributed team.
Accountabilities
- Own marketplace discovery end-to-end, from identifying opportunities and framing problems to defining design direction, prototyping, and shipping high-quality experiences.
- Shape the design strategy for a two-sided marketplace, balancing creator needs for visibility, growth, and trust with consumer needs for relevance, confidence, and meaningful experiences.
- Design AI-driven discovery experiences, including conversational interfaces, curation journeys, personalization, recommendation experiences, and trust signals that make discovery feel intuitive and human.
- Connect product systems and experiences, understanding how community, creator, content, engagement, and marketplace dynamics influence what users discover and how they make decisions.
- Prototype rapidly and iteratively, using AI-assisted development and prototyping tools to explore concepts, validate ideas, and bridge the gap between design concepts and production-ready experiences.
- Collaborate closely with product and engineering, contributing to product direction, making informed trade-offs, and ensuring designs are feasible, scalable, and aligned with business and user goals.
- Drive design quality and consistency, applying strong interaction, visual, and systems thinking across the marketplace experience.
- Mentor and support other designers, raising the quality of design thinking and execution while contributing through influence rather than formal people management.
- Operate effectively in ambiguity, building conviction through experimentation, iteration, feedback, and evidence rather than waiting for complete requirements.
- Communicate proactively, sharing design thinking, surfacing decisions early, articulating trade-offs, and keeping distributed teams aligned.
- 5+ years of product design experience, with a strong portfolio demonstrating shipped products, complex multi-user experiences, and meaningful contributions to product direction.
- Proven marketplace or two-sided platform experience is required, with demonstrated understanding of the dynamics between supply-side participants and consumers.
- Experience owning a product area at a senior or lead level, including setting design direction, making strategic trade-offs, and driving outcomes with significant autonomy.
- Strong experience with 0→1 product development, taking ambiguous opportunities from early exploration through launch and iteration.
- Demonstrated understanding of marketplace discovery, including search, ranking, recommendations, engagement, trust, visibility, and conversion dynamics.
- Genuine fluency with AI-assisted prototyping and development, using tools such as Cursor, Claude Code, v0, Lovable, or comparable technologies to rapidly explore and test ideas.
- Advanced Figma proficiency, with the ability to create high-fidelity designs, prototypes, and systems that support effective cross-functional collaboration.
- Strong product and systems thinking, with the ability to connect individual experiences to broader platform dynamics and business outcomes.
- Excellent communication skills, including the ability to clearly explain design rationale, challenge assumptions constructively, and build alignment across product, engineering, and design.
- Comfort working in ambiguity, with a bias toward experimentation, iteration, and learning rather than waiting for perfect specifications.
- Highly proactive and autonomous working style, particularly suited to a remote, asynchronous environment where ownership and clear communication are essential.
- Professional fluency in English, with strong spoken, written, and reading proficiency equivalent to approximately CEFR C2 / ILR 5.
- Strong alignment with collaborative, inclusive, high-ownership working principles, with a focus on outcomes, craft, and continuous improvement.
- USD $140,000–$170,000 annual compensation, with the opportunity to be considered at either Lead or Senior level depending on experience and role alignment.
- Globally competitive, U.S.-benchmarked compensation, designed to reflect the scope and experience of the successful candidate.
- Equity participation, including ongoing refresh grants.
- 35 days of paid time off each year.
- Fully remote working environment, providing flexibility and autonomy across locations and time zones.
- Twice-yearly company retreats, bringing the global team together in destinations around the world.
- Benefits supporting health, wellbeing, and professional development.
- High-autonomy culture, with an emphasis on ownership, trust, and meaningful outcomes rather than hours worked.
- Global and diverse team environment, collaborating with talented professionals across 30+ countries.
- Significant opportunity for professional growth, with the ability to shape an important marketplace product area and influence product direction.
Requirements
Benefits
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Product Designer, Marketplace based in United...
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Mentor role for Software Architect track based in United Kingdom.
This is a part-time, remote opportunity for an experienced software architecture professional who enjoys teaching and mentoring technology talent.
You will support learners throughout their online learning journey, helping them understand complex architecture and software engineering concepts.
The role combines deep technical expertise with communication, coaching, and community-building skills.
You will work with an international student community through online forums and live weekly sessions.
Your guidance will help learners overcome technical challenges and develop practical, industry-relevant skills.
The position is designed for professionals who want to share their experience while earning additional income alongside their primary career.
It also provides an opportunity to stay connected with emerging technologies and continuously sharpen your own expertise.
Accountabilities
- Provide technical guidance and support to learners through an online community forum.
- Answer questions related to course content, helping students overcome technical blockers and progress through their learning journey.
- Facilitate learning by explaining complex software architecture and engineering concepts in a clear, practical, and accessible way.
- Host one live virtual session each week to provide real-time technical support, answer questions, and engage with students.
- Redirect learners to the appropriate support channels and escalate issues to the Mentor Operations team when necessary.
- Build a positive, supportive learning environment by establishing trust and meaningful connections with students.
- Share practical industry knowledge and encourage learners to apply architectural principles to real-world scenarios.
- At least 5 years of professional industry experience in software engineering, architecture, or a closely related technology field.
- Fluency in written and spoken English.
- Strong expertise in Test-Driven Development (TDD), including Pytest, scalable testing strategies, and structured test-suite design.
- Deep understanding of creational, structural, and behavioral design patterns, including their practical application in production systems.
- Proven experience designing microservices, multitier, cloud-native, and serverless architectures.
- Strong knowledge of caching strategies, CDN architecture, and data-storage trade-offs.
- Ability to create and interpret architecture diagrams and system-design documentation.
- Familiarity with distributed systems and machine-learning system architectures.
- Solid understanding of systems engineering principles, including requirements analysis, validation, and system integration.
- Experience with architectural frameworks such as TOGAF, Zachman, or SysML, together with a strong understanding of the software development lifecycle.
- Experience teaching technical concepts, public speaking, organizing technical talks, webinars, or similar knowledge-sharing activities.
- Strong interpersonal skills, empathy, reliability, and the ability to build trust and positive relationships with learners.
- Availability and flexibility to take on the role part-time as an external contractor alongside current professional commitments.
- A curious, collaborative, student-focused mindset and the ability to communicate complex technical concepts effectively.
- Fully remote, part-time contract opportunity.
- Opportunity to earn additional income alongside your primary professional activity.
- Flexible engagement designed for experienced industry professionals.
- Opportunity to mentor and contribute to an international technology-learning community.
- Exposure to emerging technologies and current software architecture practices.
- Opportunity to strengthen teaching, communication, public-speaking, and leadership skills.
- Continuous interaction with learners and professionals from diverse backgrounds and markets.
- An opportunity to share real-world industry expertise and help develop the next generation of technology professionals.
- Inclusive environment committed to diversity, equal opportunity, and respectful collaboration.
- Compensation is determined based on factors such as location, role, skills, and professional experience, in accordance with applicable local requirements.
Requirements
Benefits
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Mentor role for Software Architect track based in ...
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Team Lead, Technical Support.
So, what’s the role all about?
Any issue with our software that impairs the operation of a customer’s contact centre has significant financial ramifications for them. Our ability to restore service, improve their understanding, and resolve chronic issues will greatly increase the value they receive from our solutions and will reduce financial risk when they experience problems.
How will you make an impact?
- Demonstrate deep subject matter expertise in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty.
- Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. to determine root cause of issues.
- Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work. Take full ownership of all communication needs related to the management of troubleshooting efforts internally and externally, building confidence across all customers and stakeholders that we are progressing properly towards resolution.
- Effectively mentor colleagues on their communication, troubleshooting, process, product knowledge and case work.
- Encourage productive debate and discussion with colleagues to more thoroughly analyse and resolve problems.
- Be influential in improving procedures and processes that improve our efficiency and effectiveness.
- Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements (SLA). Assist colleagues in accelerating their cases toward timely resolution.
- Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue. Exemplify tenacity in resolving core issues that fully resolve problems and assist peers in doing the same.
- Proactively manage personally assigned and cases from the queue based upon severity and priority of each issue and your skills and ability to resolve.
- Open and monitor incidents created with 3rd party providers. Work with other internal stakeholders to improve our interactions and success in handling these incidents.
- Obtain and maintain certification as a Knowledge-Cantered Service (KCS) Publisher, create useful knowledge content, and update existing knowledgebase articles using KCS methodology. Provide coaching to others on KCS best practices.
- Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations. Gather, validate, and document all pertinent details related to an issue believed to be a bug to enable the receiving R&D resource to duplicate the issue easily and rapidly. Work with R&D as needed during isolation, correction, and implementation of any delivered resolution.
- Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level.
- Properly de-escalate customers through expert communication and resource engagement, ensuring that all customers that you influence are receiving excellent service. Expected to handle more complex and escalated cases.
- Demonstrate a deep understanding of networking technologies and how they are utilized by our products, platform, and customers. Expert at reading and analysing network and other technical diagrams to aid in problem diagnosis and resolution and often provide mentoring to colleagues to improve their technical abilities.
- Provide training to colleagues in real time as you perform your work and assist them in being successful in their roles. Develop training materials, best practice documentation, and other resources that will help others, including customers, to be more successful with our products.
- While a consistent work schedule is a norm, the ability to work a flexible schedule and provide on-call services is needed from time to time.
Have you got what it takes?
- 7+ years’ work experience in a technical customer service role, preferably in a technical support capacity.
- Minimum of three years of experience working with and advanced knowledge of technologies such as SaaS, telecommunications, contact centre software, networking technologies such as VOIP, QoS SIP, APIs, BOTs TCP/IP, HTTP, HTTPS, SFTP, scripting, load balancers, proxies, firewalls, and Relational Databases (MSSQL, Oracle, MySQL).
- Excellent technical, analytical, and problem-solving skills for diverse and complex issues in high-pressure, complex, SaaS multi-platform/system/vendor environments.
- Excellent professional, written and verbal communications skills with the ability to capture all details in written form during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with.
- Time management skills that allow you to work in a highly influential manner in an interrupt-driven environment. Ability to multi-task and maintain professional composure during stressful situations, prioritizing your activities appropriately.
- Superior analytical and problem-solving skills while managing diverse and complex issues in high-pressure, complex, multi-platform/system/vendor environments.
- Proven ability to utilize, create and update knowledgebase resources in the course of your work.
- Proven ability to drive escalated customer problems to resolution utilizing appropriate internal and external resources.
- Ability to communicate effectively across all company teams such as Product Management, Research and Development, Quality Assurance, Professional Services, and Executive/Senior Management teams to resolve technical issues.
- Industry experience including understanding of the contact centre business, as well as general market and business trends.
- Understanding of networking technologies and telecommunications architecture (PBX, Carriers, VoIP).
- Demonstrated ability to work independently as part of a larger team.
- Ability to excel in a fast-paced, agile environment with assertiveness, critical thinking, and strong problem-solving skills.
- Ability to adapt quickly to change, think on your feet, communicate positively and work proactively.
You will have an advantage if you also have:
- Ability to troubleshoot VoIP, telephony/telecom technologies, MPLS, SIP, Ethernet, OC-X, 1+ and toll-free services.
- Experience in a technical support role in a software or telecommunications environment.
- Workforce Management software and/or outbound dialler experience.
- Web Services and API knowledge and understanding of conceptual use.
- Competent in database and SQL concepts.
Education Requirement:
Bachelor’s degree in computer science, Business Information Systems, Networking or a similar field, or equivalent work experience required.
Requisition ID: 10963.
Reporting into: Manager, Technical Support.
Role type: Individual contributor.
#LI-Remote
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute be...
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are looking for a Senior software engineer who is passionate about solving infrastructure challenges through software engineering and automation. In this role, you will design, develop, and maintain scalable automation frameworks that streamline cloud infrastructure provisioning, configuration management, and operational processes.
You will build programmatic infrastructure solutions using Python, Jinja2, and Terraform, generating and managing Infrastructure as Code (IaC) at scale. You will also leverage Puppet for configuration management and develop PowerShell-based automation to support and optimize Windows environments.
This is a highly technical, coding-focused position. The ideal candidate is a software-minded engineer who writes clean, maintainable, and testable code every day—not just ad hoc scripts. You should be comfortable designing reusable automation components, applying software development best practices, and driving operational excellence through automation across complex cloud and hybrid environments.
How Will You Make an Impact?
- Drive infrastructure standardization and operational excellence by designing and developing scalable automation frameworks in Python that enable consistent and repeatable deployments across cloud and on-premises environments.
- Accelerate infrastructure provisioning by building and enhancing Terraform code-generation platforms using Python and Jinja2, enabling teams to produce validated, environment-specific infrastructure code from reusable templates.
- Improve system reliability and compliance by developing and maintaining Puppet modules, manifests, and Hiera configurations that manage Linux and Windows environments at scale.
- Increase operational efficiency across Windows platforms by creating robust PowerShell automation solutions for server management, Active Directory administration, and hybrid cloud integrations.
- Simplify complex infrastructure workflows by developing internal automation tools, command-line utilities, and APIs that empower engineering teams to self-service common operational tasks.
- Enhance the speed and safety of infrastructure delivery by integrating automation frameworks with CI/CD pipelines, enabling automated validation, testing, and deployment of infrastructure changes.
- Improve software quality and reduce deployment risk by implementing comprehensive testing strategies for infrastructure code, including unit testing, linting, and integration testing.
- Partner closely with cloud, platform, and application teams to identify manual processes, eliminate operational toil, and drive automation-first solutions across the organization.
- Enable long-term scalability and maintainability by creating clear documentation, standards, and runbooks for automation frameworks and infrastructure templates.
- Contribute to a strong engineering culture by participating in code reviews, sharing best practices, and continuously improving the quality, security, and maintainability of automation solutions.
Have you got what it takes?
Python & Automation Development
- 5+ years of Python development experience — not scripting, but structured, testable application code
- Strong understanding of Python packaging, virtual environments, dependency management (pip, Poetry), and code quality tooling (pylint, black, mypy)
- Experience building CLI tools and automation frameworks using Python (Click, Typer, or similar)
- Hands-on experience with Jinja2 templating — building reusable, parameterised templates for configuration and infrastructure code generation
- Experience with pytest for unit and integration testing of automation code
Terraform & IaC Code Generation
- Strong Terraform proficiency: module design, state management, remote backends, workspaces, and dependency graphs
- Proven experience generating Terraform HCL programmatically using Python and Jinja2 — building template-driven pipelines that produce valid, linted, plan-ready infrastructure code
- Familiarity with Terraform tooling: tflint, tfsec, terraform-docs, Terragrunt, or Atlantis
- Understanding of Terraform provider internals and resource lifecycle management
Puppet & Configuration Management
- Hands-on Puppet experience: writing manifests and modules, Hiera data hierarchies, node classification, and r10k / Code Manager workflows
- Experience managing mixed Linux and Windows environments with Puppet at scale
- Familiarity with puppet-lint, rspec-puppet, and automated Puppet module testing pipelines
- Understanding of Puppet Enterprise or open-source Puppet Server administration
PowerShell Scripting
- Proficient PowerShell scripting for Windows Server administration, task automation, and hybrid cloud integrations (AWS Tools for PowerShell, Azure PowerShell)
- Experience writing reusable PowerShell modules, functions, and error-handling patterns
- Familiarity with Pester for PowerShell unit testing
- Experience automating Active Directory, Group Policy, or Windows networking tasks via PowerShell
Cloud & Infrastructure
- Solid AWS experience: EC2, EKS/ECS, Lambda, S3, RDS, VPC, IAM, and CloudWatch — understanding of services as automation targets
- Familiarity with CI/CD platforms and integrating infrastructure code pipelines (GitHub Actions, Jenkins, GitLab CI)
- Comfortable working with Linux and Windows Server in production environments
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11295
Reporting into: Director, Cloud Operations CXone, EMEA
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute be...
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Leader (Fullstack Backend focused) based in United Kingdom.
This is a high-impact technical leadership opportunity within a fast-growing fintech environment.
You will shape backend architecture, technical standards, and the engineering roadmap while remaining hands-on.
The role combines team leadership with the design and delivery of scalable, reliable APIs and distributed systems.
You’ll work closely with Product, Frontend, DevOps, and other stakeholders to turn business needs into robust solutions.
You’ll also help introduce AI-powered development practices that improve engineering velocity and product quality.
The environment rewards ownership, adaptability, curiosity, and pragmatic technical decision-making.
It’s an opportunity to influence both the technology and the engineering culture while solving complex problems at scale.
Accountabilities
- Lead, mentor, and support a team of engineers while establishing strong engineering practices, coding standards, and a culture of continuous improvement.
- Partner with Product, Frontend, DevOps, and other teams to define and deliver scalable technical solutions aligned with business objectives.
- Architect, develop, and maintain high-performing backend services and APIs using TypeScript, Node.js, and modern backend frameworks.
- Design systems for high availability, strong performance, security, scalability, and zero-downtime deployment.
- Own backend technical direction and roadmap decisions, balancing immediate delivery requirements with long-term maintainability and scalability.
- Strengthen system reliability through effective testing, monitoring, logging, observability, incident management, and performance optimization.
- Leverage AI tools, automation, and emerging technologies to improve developer productivity, engineering workflows, and end-user experiences.
- Evaluate and introduce new technologies where they can meaningfully improve the platform, development process, or product.
- Translate business and product requirements into robust backend architectures and serve as a bridge between engineering and product stakeholders.
- 6+ years of backend development experience, including at least 4 years in a technical leadership or lead engineering role.
- Strong proficiency with TypeScript, Node.js, and backend frameworks such as NestJS or Express.js.
- Proven experience designing, building, and maintaining scalable APIs, backend services, and distributed systems.
- Strong knowledge of relational and non-relational databases, data modeling, and query optimization.
- Experience with cloud infrastructure, preferably AWS, along with containerization, CI/CD, and infrastructure-as-code practices.
- Solid understanding of event-driven architectures, messaging systems, and asynchronous processing; experience with technologies such as Apache Kafka is an advantage.
- Demonstrated ability to incorporate AI tools and workflows into software development to improve speed, efficiency, and quality.
- Experience leading or mentoring engineers, conducting code reviews, establishing technical standards, and setting engineering direction.
- Good understanding of frontend concepts and the ability to collaborate effectively with frontend engineers.
- Strong knowledge of software security, testing strategies, observability, reliability, and performance optimization.
- Excellent communication and collaboration skills, with the ability to lead technical discussions across functions.
- Proactive, adaptable, and comfortable operating in a fast-paced environment where priorities can evolve quickly.
- Strong ownership mentality, sound judgment, curiosity, and a commitment to continuous learning and improvement.
- Fully remote work environment.
- Full-time opportunity within a fast-growing fintech organization.
- High-impact role with significant influence over backend architecture, technical strategy, and engineering practices.
- Opportunity to work on financial technology and Forex-related solutions with real-world impact.
- Exposure to modern cloud technologies, AI-assisted development, automation, and emerging engineering practices.
- Collaborative environment with close interaction across Engineering, Product, Frontend, and DevOps.
- Opportunities to mentor engineers and shape a high-performing technical culture.
- Professional growth through ownership of complex technical challenges and strategic initiatives.
Requirements
Benefits
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Leader (Fullstack Backend focused) based...
MUST HAVE UK WORK PERMIT. NOT A REMOTE ROLE, 100% IN-PERSON AT OUR LONDON OFFICE.
Do you want to take part in defining the future of Private Equity? Do you thrive in a fast-paced environment, where you can gain a tremendous amount of responsibility quickly? Do you want to be part of an exceptional team with motivated and extremely driven people? Are you curious or passionate about event operations and logistics? If so, you might be our next member of the operations team.
About Private Equity Insights
Private Equity Insights is the world’s largest Private Equity community with over 500k followers on LinkedIn, organizing a series of 12 global private equity events every year with 3,000+ GPs and 2,000+ LPs among the attendees. Private Equity Insights is part of United Media, which focuses on building large-scale industry media and conference products in sectors such as insurance, finance, retail, etc. As of today, we have organically launched 8 media companies and acquired one.
What We Offer You
You get the unique opportunity to take ownership of one of our key business areas. You’ll be working in person at our HQ in London, where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with:
- The opportunity of having a real impact - You’ll get operational experience in a growth company where your work and the results are tangible and have a high impact on the business.
- Unlimited growth potential in our company - We strongly believe in and have a track record of promoting internally.
- Invaluable transferable skills - Boost your interpersonal, research, organization, outreach, and project management skills through experience and training.
- Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company.
- Travel opportunity - You will be attending our conferences.
Your Responsibilities
Responsibilities in this job will vary; however, they will be mostly centered around the following:
- Own part/entire outreach workflow: identify target segments, clean and prepare data, manage campaign setup and performance tracking.
- Maintain contact databases, ensuring data hygiene, accuracy, and proper segmentation.
- Prepare and present weekly, monthly, and quarterly analyses, reporting, and recommendations for continuous improvement and growth optimization.
- Develop and launch new growth initiatives and acquisition channels to drive organic expansion.
- Contribute to the company’s international expansion strategy, supporting the achievement of EU growth goals.
- Support developing the company’s brand as the go-to platform for inspiration, knowledge, and networking.
- Execute at an incredibly rapid and intense pace.
Requirements
- Min. 1+ years of work experience.
- Bachelor’s degree, maybe followed by a Master’s degree.
- Aspiration to become world champion or future leader in a field within the company.
- Passion for the company's mission and a commitment to achieving long-term goals.
- UK work permit (we do not sponsor visas).
Start date: Flexible
The role is on-site, Monday to Friday, based in our offices near Victoria. It is essential, as we work at a fast pace and collaborate in person to create market-leading events throughout the year.
MUST HAVE UK WORK PERMIT. NOT A REMOTE ROLE, 100% IN-PERSON AT OUR LONDON OFFICE. Do you want to take part in defining the future of Private Equity? Do you thrive in a fast-paced e...
MUST HAVE UK WORK PERMIT. NOT A REMOTE ROLE, 100% IN-PERSON AT OUR LONDON OFFICE.
Do you want to take part in defining the future of Private Equity? Do you thrive in a fast-paced environment, where you can gain a tremendous amount of responsibility quickly? Do you want to be part of an exceptional team with motivated and extremely driven people? Are you curious or passionate about event operations and logistics? If so, you might be our next member of the operations team.
About Private Equity Insights
Private Equity Insights is the world’s largest Private Equity community with over 500k followers on LinkedIn, organizing a series of 12 global private equity events every year with 3,000+ GPs and 2,000+ LPs among the attendees. Private Equity Insights is part of United Media, which focuses on building large-scale industry media and conference products in sectors such as insurance, finance, retail, etc. As of today, we have organically launched 8 media companies and acquired one.
What We Offer You
You get the unique opportunity to take ownership of one of our key business areas. You’ll be working in person at our HQ in London, where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with:
- The opportunity of having a real impact - You’ll get operational experience in a growth company where your work and the results are tangible and have a high impact on the business.
- Unlimited growth potential in our company - We strongly believe in and have a track record of promoting internally.
- Invaluable transferable skills - Boost your interpersonal, research, organization, outreach, and project management skills through experience and training.
- Inspiration and guidance - A chance to work closely with our high-performing team as well as with the CEO and founder of our company.
- Travel opportunity - You will be attending our conferences.
Your Responsibilities
Responsibilities in this job will vary; however, they will be mostly centered around the following:
- Own part/entire outreach workflow: identify target segments, clean and prepare data, manage campaign setup and performance tracking.
- Maintain contact databases, ensuring data hygiene, accuracy, and proper segmentation.
- Prepare and present weekly, monthly, and quarterly analyses, reporting, and recommendations for continuous improvement and growth optimization.
- Develop and launch new growth initiatives and acquisition channels to drive organic expansion.
- Contribute to the company’s international expansion strategy, supporting the achievement of EU growth goals.
- Support developing the company’s brand as the go-to platform for inspiration, knowledge, and networking.
- Execute at an incredibly rapid and intense pace.
Requirements
- Min. 1+ years of work experience.
- Bachelor’s degree, maybe followed by a Master’s degree.
- Aspiration to become world champion or future leader in a field within the company.
- Passion for the company's mission and a commitment to achieving long-term goals.
- UK work permit (we do not sponsor visas).
Start date: Flexible
The role is on-site, Monday to Friday, based in our offices near Victoria. It is essential, as we work at a fast pace and collaborate in person to create market-leading events throughout the year.
MUST HAVE UK WORK PERMIT. NOT A REMOTE ROLE, 100% IN-PERSON AT OUR LONDON OFFICE. Do you want to take part in defining the future of Private Equity? Do you thrive in a fast-paced e...
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Marketing Manager – Inbound Lead Gen: Plumbing based in United Kingdom.
This role offers the opportunity to own an end-to-end digital growth engine for a commercial and residential plumbing business.
You will be responsible for turning search, paid media, social channels, landing pages, and automation into qualified opportunities.
The focus is firmly on measurable commercial outcomes, including enquiries, appointments, quotes, pipeline, and revenue.
You will combine strategic planning with hands-on execution across SEO, Google Ads, Meta Ads, conversion optimization, and CRM automation.
You will also build sophisticated lead-nurture journeys and improve how prospects move from initial enquiry to booked work.
Success will depend on your ability to analyze performance data, identify funnel weaknesses, and continuously improve acquisition efficiency.
This is an ideal opportunity for a commercially minded digital marketer who thrives on ownership, experimentation, and measurable results.
Accountabilities:
- Develop and execute a comprehensive inbound marketing strategy for commercial and residential plumbing services, aligning campaigns with revenue and business-growth objectives.
- Lead SEO and local search initiatives, including keyword and competitor research, technical and on-page optimization, local citations, backlink development, Google Maps visibility, Google Business Profile optimization, and service/location page strategy.
- Build and optimize high-converting landing pages and campaign funnels for services such as emergency plumbing, blocked drains, leak detection, hot-water systems, gas fitting, commercial plumbing, construction and fit-out work, and preventative maintenance.
- Develop persuasive, conversion-focused copy or coordinate content creation for landing pages, service pages, blogs, case studies, FAQs, advertisements, and lead-generation campaigns.
- Manage Google Ads, Meta Ads, and retargeting programs, optimizing campaign structures, budgets, bidding, audiences, keywords, negative keywords, and creative based on lead quality and actual sales outcomes.
- Manage social media activity across relevant platforms, creating content around completed projects, customer reviews, plumbing advice, promotions, team updates, and audience-specific messaging.
- Build and maintain GoHighLevel pipelines, forms, calendars, workflows, dashboards, lead-routing systems, and automated email and SMS journeys.
- Implement missed-call text-back, appointment reminders, quote follow-ups, review requests, and other automation workflows to improve lead response and conversion.
- Segment and nurture residential, commercial, strata, construction, property-management, and other customer groups while maintaining accurate CRM data and reporting.
- Develop lead magnets, service offers, seasonal campaigns, and targeted initiatives designed to generate qualified inbound opportunities from homeowners, builders, developers, property managers, facility managers, and businesses.
- Work closely with sales and operations teams to track leads through enquiries, qualification, appointments, quotes, bookings, and revenue, identifying and resolving points where opportunities are lost.
- Establish and monitor performance against qualified lead volume, appointment rates, cost per qualified lead, conversion rates, search visibility, advertising ROI, pipeline value, and revenue attributed to marketing.
- Continuously test and improve campaigns, landing pages, messaging, automation, and channel performance using analytics, attribution, and customer-quality data.
- 5+ years of experience in digital marketing and inbound lead generation, with a proven record of delivering measurable commercial results.
- Demonstrated experience generating leads for plumbing, trades, construction, property services, or another local-service business.
- Strong hands-on expertise in SEO and local SEO, including Google Search, Google Maps, Google Business Profile optimization, technical SEO, on-page SEO, and off-page SEO.
- Advanced knowledge of Google Ads and Meta Ads, including campaign structuring, targeting, bidding, budgeting, retargeting, and performance optimization.
- Proven ability to build and optimize conversion-focused landing pages, lead funnels, forms, booking flows, and calls-to-action.
- Strong working knowledge of GoHighLevel, including CRM pipelines, workflows, calendars, dashboards, lead routing, email automation, and SMS automation.
- Experience with conversion tracking, call tracking, attribution, CRM reporting, and lead-quality analysis.
- Proficiency with Google Analytics, Google Search Console, and Google Tag Manager, with strong analytical and reporting capabilities.
- Excellent copywriting or content-direction skills, with the ability to develop compelling messaging for both residential and commercial audiences.
- Strong understanding of the full inbound funnel, from acquisition and lead qualification through appointment setting, quoting, conversion, and revenue.
- Excellent written and verbal English communication skills, with the ability to work independently and collaborate effectively with sales and operations teams.
- Commercial mindset with a strong focus on qualified opportunities, customer acquisition efficiency, pipeline growth, and revenue rather than vanity metrics.
- Proactive, accountable, data-driven, and comfortable independently managing multiple marketing channels and continuously improving performance.
- Experience with Australian plumbing or local-service markets, commercial and residential plumbing, strata, construction, recurring maintenance contracts, WordPress, Webflow, ClickFunnels, Looker Studio, call-recording tools, graphic design, or video editing would be an advantage.
- Full-time opportunity with a remote working arrangement.
- Flexible working hours, with availability expected on weekdays from 10:00 to 19:00 Moscow Time.
- Opportunity to take ownership of a complete digital lead-generation function spanning SEO, paid media, social media, conversion optimization, CRM, and automation.
- High-impact environment focused on measurable marketing performance and revenue growth.
- Opportunity to work across diverse customer segments, including residential, commercial, construction, property management, and recurring maintenance services.
- Hands-on exposure to modern marketing automation, CRM workflows, analytics, attribution, and performance optimization.
Requirements:
Benefits:
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Marketing Manager – Inbound Lead Gen: Pl...
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SEO / AEO / GEO Lead (B2B, Digital Risk, AI Search) based in United Kingdom.
This is a high-impact opportunity to shape search visibility for an emerging B2B category at the intersection of digital risk, reputation, and AI-powered discovery.
You will own the strategy across traditional search, answer engines, and generative search platforms.
The role goes beyond traffic generation, connecting search performance directly to leads, revenue, customer trust, and business growth.
You will experiment with how content, entities, sources, citations, and reviews influence AI-generated answers.
Working closely with PR, reputation management, content, and growth teams, you will create an integrated search ecosystem.
You will also establish analytics, develop new methodologies, and contribute to R&D in rapidly evolving search technologies.
This role is ideal for a hands-on SEO professional who enjoys experimentation, ownership, and building something from the ground up.
Accountabilities:
- Develop and execute an integrated SEO, AEO, and GEO strategy focused on B2B Digital Risk Protection, with clear links between search visibility, business impact, revenue, deals, and trust.
- Build search strategies around commercial and business-oriented intent, developing semantic frameworks that address how digital risk affects organizations rather than relying solely on informational queries.
- Optimize content and digital assets for traditional search engines as well as AI-generated answers across platforms such as ChatGPT, Gemini, and Perplexity.
- Influence how the organization and its offerings are interpreted by AI systems through strategic use of entities, authoritative sources, citations, content, and review ecosystems.
- Support the development of case studies, analytics pages, product content, and other assets by providing strategic briefs based on user intent and business objectives.
- Collaborate with PR, SERM, content, and related teams to establish a unified framework connecting search, AI visibility, media coverage, and online reviews.
- Build a comprehensive measurement system covering search and AI visibility, branded and non-branded performance, lead generation, and contribution to commercial opportunities.
- Formulate hypotheses, run experiments, analyze outcomes, and continuously refine SEO, AEO, and GEO approaches based on data and observed results.
- Lead R&D initiatives into emerging search technologies, experimental optimization techniques, and the mechanisms influencing AI-generated responses.
- Explore non-standard SEO approaches and contribute to building organizational expertise in a developing category where new methodologies are still being established.
- 3+ years of professional SEO experience, preferably within B2B, international, or other complex digital environments.
- Strong understanding of search engine mechanics, ranking factors, semantic search, technical optimization, and content SEO.
- Hands-on experience developing semantic cores and using SEO tools and analytics platforms to guide strategy and measure performance.
- Experience with advanced SEO techniques such as drop domains, PBNs, outreach, and automation tools such as Zennoposter.
- Proven ability to approach SEO systematically and connect search initiatives to broader business growth objectives.
- Strong analytical and critical-thinking skills, with the ability to formulate hypotheses, conduct experiments, interpret results, and defend strategic decisions.
- Proactive mindset and genuine interest in emerging search technologies, AI-powered discovery, and evolving optimization practices.
- Demonstrated ownership of results, with the ability to work independently, prioritize effectively, and take responsibility for outcomes.
- Strong international SEO experience and the ability to operate effectively across global markets.
- Experience with GEO/AEO, SERM or reputation management, US/EU markets, B2B SaaS or fintech, review platforms, or SEO-focused R&D and experimentation is a strong advantage.
- Full-time remote position with the flexibility to work from anywhere.
- Flexible working hours, with weekday availability expected between 10:00 and 19:00 Moscow Time.
- Official employment through an international legal entity.
- Compensation paid in USD or USDT.
- 28 days of annual leave plus 3 additional paid days off each quarter.
- Ongoing professional development, team support, and opportunities to expand expertise in SEO, AEO, GEO, and AI search.
- Access to an internal professional community and corporate media initiatives.
- Opportunity to contribute directly to the growth of an emerging business category and influence new search methodologies.
Requirements:
Benefits:
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a SEO / AEO / GEO Lead (B2B, Digital Risk, AI Search...
Job Title: Performance Marketing Lead
Relevant Experience required: 2-4 Years
About client:
Our Client is one of the fastest-growing bootstrapped startups in the Ad-tech and Creator-tech domain. Our journey is a masterclass in organic scale: we’ve grown from a 2-person founding team to a 70+ strong global workforce by building products that people actually want.
To date, we’ve helped over 56,000+ global creators gain traction, powering an incredible 6.9B+ views. But we are just getting started.
We are transitioning from a high-growth startup to an AI-first powerhouse. At our client, you get the best of both worlds: the financial stability of a profitable, bootstrapped business and the intellectual challenge of a cutting-edge AI lab.
About Role:
We’re looking for a data-obsessed Performance Marketing Manager who thrives on experimentation, optimization, and scaling paid campaigns.
In this role, you will plan, launch, optimize, and scale high-performing digital campaigns across multiple advertising platforms, while working closely with creative, analytics, product, and CRM teams to drive customer acquisition and revenue growth.
You’ll play a key role in turning marketing spend into measurable business outcomes.
Key Responsibilities:
1. Campaign Strategy & Execution
* Plan, launch, and manage paid campaigns across Meta Ads, Google Ads (Search, Display, PMax, Demand Gen, YouTube), and Microsoft Bing Ads
* Build high-performing campaign structures including ad sets, audiences, ad groups, creatives, and bidding strategies
* Design and run A/B tests on creatives, messaging, landing pages, and audience segments
* Manage campaign budgets and pacing to maximize ROI and scale profitable campaigns
2. Performance Optimization
* Continuously optimize campaigns to improve CPA, ROAS, CTR, CPC, Conversion Rate, and LTV
* Identify high-performing audience segments and scale winning campaigns
* Conduct keyword research, audience segmentation, and competitor benchmarking
* Implement advanced targeting strategies including retargeting, lookalike audiences, and custom segments
3. Analytics & Tracking
* Set up and manage tracking via Google Tag Manager, Google Analytics 4, Meta Pixel, and Bing UET
* Monitor funnel performance and attribution models across channels
* Prepare weekly and monthly performance reports with actionable insights
* Identify opportunities to improve conversion funnels and campaign efficiency
4. Creative & Cross-Functional Collaboration
* Collaborate with design and content teams to develop high-performing ad creatives
* Provide data-driven creative briefs based on campaign insights
* Work with product and CRO teams to optimize landing pages and improve conversion rates
Who You Are:
* 2–4 Years in the Trenches: You’ve managed significant monthly spends and have the receipts to prove your success.
* B.Tech/B.E. from a Tier 1 Institute (IIT, NIT, or equivalent).
* Strong expertise in Meta Ads Manager (Facebook & Instagram)
* Proficiency in Google Ads (Search, Display, PMax, YouTube, Demand Gen)
* Experience managing campaigns on Microsoft Advertising (Bing Ads)
* Strong understanding of campaign objectives, bidding strategies, and audience targeting
* Experience with Google Analytics 4, Google Tag Manager, and tracking pixels
* Strong analytical skills with proficiency in Excel / Google Sheets
* Experience running A/B tests and interpreting campaign performance data
The "Edge":
* Experience with additional platforms such as LinkedIn Ads, TikTok Ads, Snapchat Ads, or programmatic DSPs
* Experience in SaaS, AdTech, D2C, Creator Economy, or Growth Marketing environments
* Familiarity with CRM tools like HubSpot, Zoho, Salesforce, or customer lifecycle platforms
* Basic knowledge of SQL or Python for marketing data analysis
Job Title: Performance Marketing Lead Relevant Experience required: 2-4 Years About client: Our Client is one of the fastest-growing bootstrapped startups in the Ad-tech and Creato...
About Supabase
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
About the role
Supabase is scaling its AWS partnership across multiple go-to-market motions, and gaming is one of the fastest-moving. This role owns the AWS gaming segment end to end, driving adoption of Supabase within game studios building on AWS, and managing the technical and commercial relationship with AWS's gaming ecosystem (GameLift, gaming ISVs, and gaming-focused SI/SA teams).
You'll work closely with our SI partner ecosystem (including gaming-focused system integrators) on feature enhancements, run co-sell motions with AWS gaming account teams, and build the pipeline that proves out gaming as a durable growth motion for the AWS relationship.
What you'll do
Own the AWS gaming segment strategy and roadmap
Manage relationships with AWS's gaming team (GameLift, gaming ISV/partner org) and gaming-focused AWS SAs
Drive the SI partnership motion with gaming systems integrators -- including scoping technical gap analyses (SDK coverage across Unity, Unreal, Godot), negotiating MNDAs/agreements, and managing joint GTM plans
Build and run co-sell pipeline with AWS gaming account teams through ACE
Identify and close gaps in Supabase's gaming-specific product story (SDK support, real-time/multiplayer patterns, missing feature parity vs. incumbents)
Represent the gaming motion in AWS SCA/funding conversations, providing data and narrative to support investment asks
Partner with product marketing on gaming-specific content, case studies, and launch narratives
Who you are
3-5+ years in partnerships, alliances, or business development, ideally with AWS or another hyperscaler
Experience working with or in the gaming industry (studios, publishers, or gaming-focused ISVs/SIs) a strong plus
Track record managing complex, multi-stakeholder partner relationships (SI partners, hyperscaler field teams, internal product/eng)
Comfortable operating with technical ambiguity -- you don't need to write code, but you need to understand SDK gaps, integration patterns, and technical GTM stories well enough to be credible with SAs and engineers
Strong program management instincts -- this role is equal parts relationship-building and disciplined execution (gap analyses, joint plans, quarterly business reviews, and pipeline tracking)
Proven ability to execute co-marketing and co-sell initiatives that impact the bottom line, paired with a deep understanding of partner attribution and reporting
High degree of autonomy and external credibility—you lead your own workstreams, close loops, and represent Supabase in high-stakes partner discussions independently
Experience with AWS Partner Central, ACE, and Marketplace mechanics is a plus.
What We Offer
Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
About the Team
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
~400 team members
60+ countries
20+ languages spoken
Over $1B raised (including our $500M Series F)
540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Fun...
About the Team
The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
Within Education, we partner with universities, schools, research institutions, and countrywide education systems to advance responsible, mission-aligned uses of AI. These environments require more than technical deployment: success depends on institutional trust, thoughtful governance, stakeholder education, change management, and a value narrative that resonates with academic leaders, researchers, IT teams, faculty, administrators, and students.
About the Role
As an Applied AI Architect for Education, you will be the senior technical owner for a named portfolio of education customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business,” shaping each institution’s AI strategy and guiding its journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable institutional impact.
You will own the technical account plan across ChatGPT Edu, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate institutional priorities into a focused portfolio of use cases, an actionable adoption roadmap, and a clear path to durable value and growth. The Account Director owns the commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will work across academic, research, administrative, and operational contexts—helping customers determine where AI can responsibly improve teaching and learning, accelerate research, strengthen student and faculty services, and make institutional operations more effective. You will account for the realities of education environments, including shared governance, complex stakeholder networks, academic calendars, accessibility, data privacy, responsible-AI expectations, and the need to build confidence among communities with differing levels of AI readiness.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, education programs, and partners. This role calls for strong education-sector fluency, sound architectural judgment, and the ability to move confidently between executive strategy, academic and operational workflows, and hands-on technical conversations.
This role is based in Singapore.
In this role, you will:
In this role, you will:
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing education customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, value-realization path, and expansion opportunities.
Lead discovery with institutional executives, academic leaders, researchers, faculty, administrators, and technical teams to identify and prioritize use cases connected to meaningful institutional objectives.
Translate education priorities into clear Applied AI Architectures spanning models, applications, institutional data, identity, integrations, security, privacy, governance, evaluation, and deployment.
Guide institutions through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, building confidence in both the solution and its responsible path to production.
Translate institutional objectives into actionable adoption roadmaps with clear workstreams, sequencing, milestones, stakeholder ownership, governance, risks, success measures, and change-management needs.
Develop a focused use-case portfolio across areas such as teaching and learning, research, student and faculty services, knowledge management, software development, and administrative operations.
Translate institutional objectives into actionable adoption roadmaps with clear workstreams, sequencing, milestones, stakeholder ownership, governance, risks, success measures, and change-management needs.
Build trusted relationships and technical champions across CIOs, CTOs, CISOs, provosts, deans, research leaders, faculty, administrators, and other institutional stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, Product, Research, education specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Identify repeatable education patterns and reusable architectures that can accelerate responsible adoption across institutions, departments, campuses, and education systems.
Translate field insights into actionable feedback for Product, Engineering, and Research, representing the needs and production patterns of education customers.
Help identify expansion opportunities where OpenAI can support additional academic, research, administrative, or operational workflows.
You’ll thrive in this role if you:
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided complex organizations from technical evaluation through production adoption and measurable value realization.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Can translate technical capabilities into institutional value across priorities such as student success, research productivity, faculty enablement, administrative effectiveness, accessibility, risk, and governance.
Communicate clearly and can turn ambiguity, competing stakeholder needs, and complex technical choices into a practical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping education institutions deploy advanced AI safely, responsibly, and in service of their missions.
Meaningful experience with education technology, higher education, K–12 systems, research institutions, or similarly mission-driven and consensus-oriented environments is an added bonus
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries a...
Lead Architect Career Outlook & Remote Insights
Role Overview
Lead Architect is one of the highest-demand remote specializations. Day-to-day, you work asynchronously with distributed teams across timezones with high ownership and flexible hours.
Skills & Toolkit
Leading global companies hiring for a Lead Architect look for strong communication skills, self-direction, and proven hands-on experience in modern asynchronous workflows.
Compensation & Growth
Salaries for remote Lead Architect roles are globally competitive, often including equipment stipends and performance bonuses.
Explore Salary Benchmarks